We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Royal Chase Hotel – reviews, photos

Royal Chase Roundabout, Shaftesbury SP7 8DB, England
Hotel amenities
BEST WESTERN Royal Chase Hotel
BEST WESTERN Royal Chase Hotel
BEST WESTERN Royal Chase Hotel
BEST WESTERN Royal Chase Hotel
BEST WESTERN Royal Chase Hotel
BEST WESTERN Royal Chase Hotel
Ranked #2 of 2 hotels in Shaftesbury
3.5 of 5 stars 70 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

70 reviews from our community

What travellers say about this hotel
  • Very good(6)
  • Extremely helpful(3)
  • Swimming pool(3)
Traveller rating
    13
    21
    13
    14
    9
Only show reviews for Family (17) | Couples (34) | Business (11)
Date Rating
Wales
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Excellent Hotel”
5 of 5 stars Reviewed 2 February 2012
3
people found this review helpful

We have stayed with two others within the group Lord Haldon Exeter( a big disppointment ) and the Rembrandt in Weymouth( which was OK)
But the Royal chase is a huge step up from either of those.
The staff on reception where extremely helpful, so where the restuarant staff.
The quality of the room was like nothing I have found in the UK at that price, a 6 foot bed a large room, everywhere was very clean and well thought out.
The dining room is furnished to a high standard, The food was the best we have had at any Great Western we have stayed in in the UK. We have stayed in quite a few. Would we stay again, yes anytime.

Room Tip: We had No 14
See more room tips
  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask pastorjohnWales about BEST WESTERN Royal Chase Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony Wilson, General Manager at BEST WESTERN Royal Chase Hotel, responded to this review
10 February 2012
Dear Pastor John Wales,

Thank you for your excellant comments, I think you must be the 1st guest I have known to have visited all 3 of our hotels. Even I have not been able to as yet, visit The Lord Haldon Hotel in Exeter, I hope to next month whilst on a training course, the area looks excellent for walkers and ideal as a Wedding venue.
I have past on your review to all members of the team and we look forward to welcoming you to the Royal Chase Hotel in the near future.

Kind regards

Tony Wilson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, United Kingdom
Senior Contributor
27 reviews 27 reviews
Reviews in 21 cities Reviews in 21 cities
5 helpful votes 5 helpful votes
“Good value”
3 of 5 stars Reviewed 20 January 2012
2
people found this review helpful

The hotel was better than expected, having paid a very small amount for the accommodation I was not expecting too much, however it turned out to be a quiet and comfortable stay in an old hotel. Perhaps in need of a makeover but still adequate.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask John D M about BEST WESTERN Royal Chase Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony Wilson, General Manager at BEST WESTERN Royal Chase Hotel, responded to this review
10 February 2012
Dear John DM,

Thank you for posting your review recently concerning your stay at the Royal Chase Hotel, I am pleased we gave you value for money.
We will this year commence work on the painting of the outside of the building to inkeep with the now lovely tree lined grounds.
New flat screen,freeview tv's have been put into all rooms and a new WiFi system which as before will still be FREE to all.
My team and I look forward to welcoming back in the near future.

Kind regards

Tony Wilson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Poole, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“No complaints at all!”
5 of 5 stars Reviewed 1 January 2012

We stayed at this hotel on New Years Eve and had a brilliant time! We were given room 3 which is a fantastic large room with a fireplace, it had a modern but really homely feel to it. The room was very quiet and clean. The Receptionist was friendly also along with the bar staff. Although we were not joining their special event they still made us feel welcome and gave us canapes in the bar before we ventured out for the evening! The hotel is only a 5-10 minute walk from the town centre. Overall we were impressed and will be sure to go back one day.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask MariaBonita_11 about BEST WESTERN Royal Chase Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony Wilson, General Manager at BEST WESTERN Royal Chase Hotel, responded to this review
10 February 2012
Dear Ms Bonita,

Thank you for your kind comments posted whilst staying at the Royal Chase Hotel. Your room is situated in the Monastery part of the hotel and has a lot of history along with rooms 1-16, with plans to enlarge Room 2 bathroom.
I hope you had a enjoyable New Year, as the party at the hotel was well recieved and guests have rebooked already for this year.

Happy New Year to you both.

Tony Wilson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pembrokeshire
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Satisfied”
4 of 5 stars Reviewed 22 December 2011

Having read some of the comments on this hotel I did wonder what my room would be like.
I was given room number 2 a pleasant double room overlooking the road, the double glazing was excellent so no road noise noticed.
The room and bathroom were clean with plenty of cosumables and good quality towls. My only observation was that the dressing table/desk was on the small size. Otherwise I was completely satisfied with the accomodation.
Dinner, I took the DB&B package and I had a satisfying meal in the clean and well presented dinning room.
From my experience at this hotel I will gladly return. I found the room, dinner and breakfast very pleasant

The Dinner B&B package is very good value

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Rileyman about BEST WESTERN Royal Chase Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony Wilson, General Manager at BEST WESTERN Royal Chase Hotel, responded to this review
10 February 2012
Dear Mr Rileyman,

Thank you so much for your kind comments concerning your recent stay at the Royal Chase Hotel, we look forward to welcoming you once again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Good for Shaftesbury”
3 of 5 stars Reviewed 22 November 2011

Hotel a bit tired, vbut rooms good and clean. The breakfat was good, if a little pricey. They did have a swimming pool but did not use it. It is very conveniant for Shaftesbury, and hotel staff were helpfull and friendly.

  • Stayed November 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask AndrewEG about BEST WESTERN Royal Chase Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony Wilson, General Manager at BEST WESTERN Royal Chase Hotel, responded to this review
23 November 2011
Dear Andrew,

Thank you for your comments about your recent visit to the Royal Chase Hotel, I am pleased that you enjoyed your stay with us and I will certainly pass on your comments to the team.
When making a booking with us and most other hotels, always ask about the cost of breakfast, as most time bed and breakfast works out a lot cheaper.

Have a Merry Christmas and a Happy New Year

Tony Wilson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed BEST WESTERN Royal Chase Hotel also viewed

Hotel Grosvenor
4.5 of 5 stars 78 Reviews
Shaftesbury, Dorset
Show Prices ABS:HotelCheckRates-d1604034?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
La Fleur de Lys
4.5 of 5 stars 25 Reviews
Shaftesbury, Dorset
Show Prices ABS:HotelCheckRates-d193812?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
The Fontmell
4.5 of 5 stars 10 Reviews
Shaftesbury, Dorset
Show Prices ABS:HotelCheckRates-d2347080?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 2 hotels in Shaftesbury, ranked by popularity »

Been to BEST WESTERN Royal Chase Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about BEST WESTERN Royal Chase Hotel

  • Best Western Shaftesbury
  • Shaftesbury Best Western
Address: Royal Chase Roundabout, Shaftesbury SP7 8DB, England
Price range (per night):* INR6,665 - 10,530

Owners: What's your side of the story?

If you own or manage BEST WESTERN Royal Chase Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
BEST WESTERN Royal Chase Hotel
Show the lowest price for this hotel (from our partners)
Show Prices