booked my son into this 'hotel' for 3 nights from 22nd nov 2011. what a mistake
was taken up to an attic room consisting of a bed and cupboard, no tv etc
window would not close, blind broken, smelt stale
my son refused to stay in this place and alternate hotel was sought
didnt even bother trying to get a refund
please avoid at all costs

Friends booked this as it was a last minute thing. I read the reviews here and considered not going to be honest. It does the job but I wouldn't recommend it. It is out and out for stag and hen weekends. My friends where woken at 4am by other guests trying to kick in the door. Parking onsite is terrible although there is a car park next door. Apparently it's been refurbed recently but I couldn't see where.
If there is somewhere else to stay then I would recommend that.

Friends and I stayed while cycling from London to Lands End and found staff to be very friendly and helpful. Manager went the extra mile a couple of times to help us with bikes, early check-in and out. The place is obviously going through a refurb but the room we had was very new, very clean and perfectly comfortable. For £15 each, we thought this was the bargain of the entire trip. We paid more for youth hostels in other places and here we had a private bathroom.
Breakfast was very basic.
Not for a romantic getaway and I expect its a bit hectic and noisy at the weekends, but more than acceptable for four lads passing through.

Myself and my boyfriend had one issue after another with out journey this day and after 3 hours of journeying we couldn't wait to get to our hotel. When the taxi driver pulled up outside we thought there must be some mistake. The hotel looked nothing like the "refurbished" photo but was still being done over by the look of it! There was not only letters missing from the hotel name but also scaffolding covering one side of the building. The worse was yet to come though.

Our hotel room was diabolical and this is why: The window was broken; the curtain were broken and stained; the walls were stained; the bed sheets were dirty; there were dead spiders and bugs on the floor and all over the windowsill; the tv didn't work; the shower was dirty and the hot and colds taps were on the wrong way round meaning you so you'd turn on the hot tap and get freezing water coming out and vice versa; the toilet was coming away from the floor; the ceiling was broken; the bathroom walls were covered with thick brown stains running down the walls from the room above and there was a huge shelf over the sink meaning if you wanted to wash your face or brush your teeth you had to crouch under it. I can safely say the room looked nothing like the fake photo they had on many websites. Plus I phone up to cancel the booking well within their time limit as I had to push the booking back due to a bereavement. Whoever I spoke to on the phone told me it had been changed but when I checked my bank account a few days later they had taken my money anyway and, despite my saying I'll pay when I got there, told me they would keep hold of the money and I should pay the rest when I see them. This was not what I asked them to do but I was not listened to!!

If that wasn't bad enough the all two of the staff we saw were not very accommodating. I recall one incident where one of the men refused to turn the lights on in the seating area for us at night so we were sat in pitch black at the computer trying to find out what restaurants were about. To solve this we decided to turn the kitchen lights on round the corner to give a bit of light for which we were told off for turning on for the meagre amount of light it gave us. The lounge/seating area was also locked most of the time and the "disco" they said they had was in fact a broken dangling tiny disco ball that was hanging from the ceiling of their little bar. One other time comes to mind of at 11pm when we came downstairs to find a family, who were meant to be checking in that night and who had young children, stranded because the men behind reception had locked it up early.
OH ALSO we were warned by the taxi driver of this hotel as we were leaving as it is known in the area for being awful and is on the cab companies' black list in the area as it would call taxis for customers and then fine the taxi drivers for coming on their property as trespassers!

With this place we certainly learnt our lesson and we've warned everyone!!!