After reading some reviews I was'nt expecting much.I went on a turkey and tinsel weekender with our local club. The hotel itself is very clean I had a single room, small flat screen t.v. bath shower and w.c.which was housed in what looked liked a cupboard,could do with replacing crusty taps, shower pipe and head.The bed very comfy with nice clean white sheets, The food excellent breakfast consisted of juice, cerials,fruit, pot of tea or coffee, cooked english, nothing was too much trouble very helpful cheery chef and waitresses. Our Christmas day dinner was the best, turkey with all the trimmings, also vegarterians catered for,topped off with a visit from father christmas who gave every one a present.Boxing day dinner was also delicious, coffee or tea served in the ball room. The entertainment was a bit too old for me personnally,we had firework display in the gardens later. Hotel guests can use the club "On The Rocks" which is attatched to the hotel, it caters for the youngsters with reasonable bar prices, live music, Sully who run,s the bar is a very pleasent young man and did,nt bat an eyelid as we invaded the dance floor.My young grandchildren would have loved the club. Overall a brilliant weekender.

Just got back from our club's T&T weekend. Lack of Christmas festivities and decorations on arrival. No Christmas songs playing in bar and toilet only operatic type music. Hotel ok, some complaints about dirty rooms but on the whole they were clean. Food very good and plentiful and dining room decorated and staff in Christmas mood. Manager not very friendly or helpful and sometimes surly. Evening entertainment not very good, started about 8.30pm and finished about 10.30pm. Worst T&T we have ever been on. Admin staff need to visit other hotels offering these weekends to learn what entertainment to have and up the decorations and attitude of the staff needs to meet the mood of the weekend.

I do not know what some people as writing about. The place is clean and tidy and the rooms are lovely and tidy. Staff 1st class. Food perfect and plenty of it and served buffet style so you can have as little or as much as you wont. Lovely bar area and would advise a stay to see for yourself.

I was booked into this Hotel by my company whilst visiting The Bournemouth International Centre on business.
I was initially given a single ‘cell’ with shower /toilet cubicle. About twice the size of a single bed , drab and tatty. The shower mended with sealant. When will hotel maintenance men realise it is cheaper, quicker and looks better to change the shower tray rather than cover in sealant.
I asked for another room. Given a larger treble. Still decorated in ‘Drab’. Tired old furniture. Worn carpet. Old shop coat hangers. Bathroom tiles cracked and grout falling out. Chipped bath repaired with emulsion paint.
I looked at the sheets on my bed. Whilst washed still stained. I asked for replacement. Actioned in 10 minutes – well done.
Lying in the very tired old bed I looked up to a light fitting with months of dust and dirt. What could fall on me in the night. Cleaned, after my complaint, whilst I was out – well done.
On waiting for the breakfast room to open I glanced up at the lights in the public areas. All inches deep in flies.