AWe have just stayed here for two nights and have left feeling that we have been conned!! On booking a double room we were told we wouldnt be guaranteed a double bed unless we paid an extra £10 or we would be given two single beds however when we arrived they did have a double but we would still have to pay £10, parking was another £10, the room itself was not worth the the discounted price let alone the original price of £130 with a broken bath panel, stains on bed linen and hairs from other people, the shower stays at a good temperature for all of 2 mins then goes freezing cold or boiling hot, didn't want to shower my daughter because of this, we also had to re-tune the tv and were still left with fussy picture! when we came to leave I had to wait upstairs whilst my husband took down our luggage after 3 trips in tiny lift to then be told that because we took 15 mins longer we had to pay another £10 , (the charge of us having the room another hour!) when I asked to see the manager who I could hear around the corner, he would not come out, when I asked for his name by another member of staff they would not tell me!! Never Again!!

Beds are comfortable but as breakfast starts at 7.30 its too late for me also parking is a fiver a night which isn't stated on website

I used this Hotel for our Company Meeting - the staff were brilliant & could not do enough for us.
Facilities were excellent
Rooms have been refurbished and were very nice - would book this hotel again

Hotel is still undergoing redecoration but mostly finished now. You pay £5 per night car parking at the hotel, which compares favourably with local car parks at £12 per night. On arrival, we were offered an upgrade to a deluxe room for a further £20, which we accepted. It wasn't really worth it, as the extra was a small room attached to the main bedroom, with a single bed in it, and a small flat screen t.v. The rooms were very cold when we arrived, and we had a small oil filled radiator in the main bedroom, together with an air conditioning unit , ( very noisy ) , which blew warm air out. No heating in the small bedroom, and a tiny electric towel rail in the bathroom, which was useless to warm the room. As you leave the room, you take your key out which turns all the electrics off, so there is no way of keeping heat in the rooms.We could warm the bedroom quickly enough, but it was quite unpleasant using the freezing bathroom. Not acceptable in this day and age. Of course, this would not be a problem in the summer.
Staff were lovely and friendly and the service was very good. We ate in the hotel on the Saturday night, and the dinner was first class. Drinks were reasonably priced, and the check out time of eleven o'clock is nice, as a lot of hotels have a ten o'clock check out. The extra hour makes for a relaxing morning. The hotel is conveniently sited very near the town centre, but far enough away not to suffer from the noise of a very lively night scene. Good value, good service and a reasonable price. Sort the heating out, and you have an excellent value package.