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Royal Bath – reviews, photos

4.0 of 5
Bath Road, Bournemouth BH1 2EW, England (Formerly De Vere Royal Bath)
Hotel amenities
Royal Bath
Royal Bath
Royal Bath
Royal Bath
Royal Bath
Royal Bath
Ranked #38 of 74 hotels in Bournemouth
3.5 of 5 stars 649 Reviews
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649 reviews from our community

What travellers say about this hotel
  • Very good(25)
  • Valet parking(17)
  • Reception staff(17)
  • Swimming pool(16)
  • Sea View room(15)
  • Oscars restaurant(12)
  • Star hotel(12)
  • Night stay(12)
  • Spa treatments(9)
  • Car park(8)
Traveller rating
    160
    173
    114
    104
    98
Only show reviews for Family (105) | Couples (314) | Business (89)
Date Rating
Southampton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Tired”
2 of 5 stars Reviewed 13 February 2012
1
person found this review helpful

I decided on the Royal Bath in Bournemouth for a weekend away with my wife as it boasted a Leisure Suite with a steam room. As we checked in we were advised of no steam room - out of order. Disappointment 1. Disappointment 2 was the £20 parking charge. Number 3 was the room - small, but at least it had a super king size bed. The bathroom was so small that you almost had to reverse between the towel rail and the bath to use the loo!! Number 4 was the shower. It was barely a trickle (only found this out in the morning of course) over the bath (no separate shower). The view would have been over he front of the hotel if there hadn't been so much frosting on the inside of the double glazing (blown sealed units). Disappointment 5 was the hot tub. So much chlorine that it was unbearable.

Overall the hotel is in need of a good make-over. Not to make it a glitzy plastic hotel but to bring it up to a good regency style. To me it looked like the last facelift was in the 1960's judging by the way wires were tacked around the architraves. A few million spent on a tasteful refurbishment would not go amiss and would make this a jewel in the crown as opposed to a cubic zirconia in a tiara! Mind you - the rest of Bournemouth is stuck in a time warp too - harping back to a golden hayday fifty years or so ago.

The one good point was the breakfast - good quality product and as much as you wanted, but at £96 for two B&B it was hardly worth it (plus the £20 car parking).

I doubt very much I will be back unless offered a very good deal.

Room Tip: Ask to change, but don't be surprised if they say that you already have the best room!
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  • Stayed February 2012, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gill Stringer, General Manager at Royal Bath, responded to this review
3 April 2012
Thank you for taking the time to feedback to us regarding your stay at The Royal Bath Hotel. I am very sorry to learn that we were unable to meet your expectations on this occasion and would welcome the opportunity to discuss your stay in more detail to ensure that we are able to improve our hospitality offering for future guests. If you wish to contact me personally please email Louise Berkhauer my Personal Assistant on louise.berkhauer@devere-hotels.com. I look forward to hearing from you in due course. Kind regards Gill Stringer, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coventry, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Nothing 20 million wouldn't sort out....”
1 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

And at £3.60 for a coffee and £16.00 for a room service ham sandwich I don't think it will take them long. Very grubby, freezing and desperately in need of attention. I paid £69 for a one night stay.. There is a lovely travel lodge literally over the road. Book that!

Room Tip: Any other chain..
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  • Stayed February 2012, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gill Stringer, General Manager at Royal Bath, responded to this review
3 April 2012
Thank you for taking the time to feedback to us regarding your stay at The Royal Bath Hotel. I am very sorry to learn that we were unable to meet your expectations on this occasion and would welcome the opportunity to discuss your stay in more detail to ensure that we are able to improve our hospitality offering for future guests. If you wish to contact me personally please email Louise Berkhauer my Personal Assistant on louise.berkhauer@devere-hotels.com. I look forward to hearing from you in due course. Kind regards Gill Stringer, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Reviewer
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2 helpful votes 2 helpful votes
“Don't sell!!!”
4 of 5 stars Reviewed 8 February 2012 via mobile

Have just returned from our 4th trip to The Royal Bath in a couple of years. It is in a perfect location in Bournemouth only acouple of minutes walk to beach and town. The Royal Bath has so much character yes it is in bad need of some refurbishment. We were upgraded to sea view room for small charge which was lovely but the shower was really bad and just a trickle. But the room was spacious and bed very comfortable. room quite hot even though it was so cold outside. Shame the breakfast room was so cold this morning I didn't want spend much time in there!! Seemed like everywhere was quite short staffed. The cleaners also quite rude not one of them said good morning which we have always had before. Was great shame that the snug bar wasn't open again wasn't when we came in December either not sure why but great shame as is such a lovely place to have night cap. Was disappointed with health club aswel the steam room was out of order and was last time aswel and the jacuzzi was so cold couldn't get in it and we had that trouble last time aswel!!! The parking charges are quite excessive aswel but we found hotel called Applewood where they allow you to park for £3 per day!!! I know I have moaned alot in this review but The Royal Bath has something about it that I can't put my finger on and we love it. And hopefully will return soon just hoping that De Vere decide not to sell it or pull it down!!!!

  • Stayed February 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask h0user12 about Royal Bath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gill Stringer, General Manager at Royal Bath, responded to this review
3 April 2012
Thank you for taking the time to feedback to us regarding your stay at The Royal Bath Hotel. I am very sorry to learn that we were unable to meet your expectations in every way during your stay with us. It is a priority for me to continually review our service levels and product to ensure we are able to offer the very best hospitality for our guests. I hope that we are able to welcome you back to the hotel again in the future as, like you have mentioned, the Royal Bath certainly has a charm that you cannot quite put your finger on. Kind regards Gill Stringer, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
kent
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Tired hotel, needs a referb!”
2 of 5 stars Reviewed 7 February 2012

I stayed at the hotel for two nights last weekend. After queing for 10 mins to check in I was handed a card for the room door, I arrived at the door quite some distance away and found that the door used a key not a card! So back to the front desk again to join another queue!
The room was tired with decor old, the bathroom taps dripped, the toilet would not flush properly the shower took about 4 mins to get hot water through it!
The breakfast was varied but the hot food was just warm, having egg shell in my scrambled eggs and the tomatoes hard although cooked.
For the cost the hotel is a waste of money as its not cheap, the food is poor the room I had was poor, overall you guessed it POOR!

Room Tip: Make sure they get the key right as some have cards and some keys, get it wrong and you have a long...
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  • Stayed February 2012, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask n2kos about Royal Bath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gill Stringer, General Manager at Royal Bath, responded to this review
3 April 2012
Thank you for taking the time to feedback to us regarding your stay at The Royal Bath Hotel. I am very sorry to learn that we were unable to meet your expectations on this occasion and would welcome the opportunity to discuss your stay in more detail to ensure that we are able to improve our hospitality offering for future guests. If you wish to contact me personally please email Louise Berkhauer my Personal Assistant on louise.berkhauer@devere-hotels.com. I look forward to hearing from you in due course. Kind regards Gill Stringer, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hampshire
Senior Contributor
27 reviews 27 reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
“Living off past glories....shame on you De Vere group!!!!”
2 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

The Royal Bath Hotel has clearly seen better days and the De Vere group need to spend some cash on the hotel.
The hotel itself is ideally situated just up the hill from the pier and beach. It's grounds extend to one of the upper promenades overlooking the sea.
On arrival the car parking arrangement is odd. You cannot enter the car park which is protected by a barrier but, instead, have to leave your car in the front entrance way and hope that a porter will be available to park it for you. Your keys are then retained by the hotel and you have no idea where they have parked your car. So if you want to get any items from the car you will have to wait for a porter again. It costs £20 per night for the inconvenience.
We were allocated a sea view room on level 4. One of the lifts was broken - long rambling walk trying to remember the directions we had been given.
It was one of the coldest days of the year so far. The heating was not working in the room or in the bathroom. On informing the reception a portable electric radiator was brought to the room (this was clearly an ongoing problem as other reviewers have mentioned it). Nothing was done about the heating in the bathroom.
The room itself was comfortable and clean and there was a flat screen TV, a fridge and tea/coffee making facilities. There was an opened half eaten packet of complimentary biscuits and, to be fair, an unopened packet in case we didn't fancy someone's left overs! The bed was large and comfortable.
The public areas are tired and worn. Carpets are worn through on the stairways. We tried both bars. At night the lighting is low, disguising the very worn furniture in the bars (shame they couldn't hide the high prices they charge for drinks).
We had a sandwich lunch one day. The sandwiches were rather pathetic - one very thin slice of tough chewy beef and a thin layer of horseradish on fairly dry white bread - and a thin smoked salmon sandwich with the thinnest cream cheese layer that would hardly have passed for a layer of butter. Expensive and poor quality - they should be ashamed. All "enjoyed" in seats that were so worn and dirty on the arms that you wouldn't give them to a charity shop.
No entertainment provided although there were some rather nice looking pianos.
The breakfast buffet was very good although the cooked food suffered the usual hotel problem of keeping it hot enough. The small square tables were worn and their surfaces chipped and cracked which added to the "tired" look of the place. They could easily have covered the tables in white cloths but, my guess, it is part of the cost cutting or lack of pride in the place.
We used the pool. It was pleasant enough but a little cool at first. The steam room was...you guessed it...broken!
We did not eat in Oscars Restaurant - it looked very quiet and not particularly inviting with a view of the main road with Prezzos opposite (so we went to Prezzos instead!). Oscar Wilde stayed several times at the hotel and hence the restaurant name.
Check out involved the wait around for our car and...a £2.50p credit card charge which we were not told about
Finally, the front of the hotel looks good, but to quote Oscar Wilde - "Illusion is the first of all pleasures"

Room Tip: Rooms on the south side have sea views.
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  • Stayed February 2012, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by AlienFootprints for Bournemouth
Ask AlienFootprints about Royal Bath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gill Stringer, General Manager at Royal Bath, responded to this review
3 April 2012
Thank you for taking the time to provide us with feedback regarding your stay at the Royal Bath Hotel. Feedback from our customers is vital to our business and is continually reviewed in order for us to improve our hospitality offering. The comments you have made regarding the hotel service and décor have been noted and will certainly be considered in the development of our future product offering. We have communicated your comments to the relevant Heads of Department to address the issues you have identified where possible, in order to avoid a recurrence of these for future guests. We do hope that you will consider The Royal Bath Hotel again in the future. Kind regards Gill Stringer, General Manager
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Additional Information about Royal Bath

  • Royal Bath Hotel Bournemouth
Address: Bath Road, Bournemouth BH1 2EW, England (Formerly De Vere Royal Bath)
Price range (per night):* INR7,169 - 15,907

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