The Royal Bath Hotel has clearly seen better days and the De Vere group need to spend some cash on the hotel.
The hotel itself is ideally situated just up the hill from the pier and beach. It's grounds extend to one of the upper promenades overlooking the sea.
On arrival the car parking arrangement is odd. You cannot enter the car park which is protected by a barrier but, instead, have to leave your car in the front entrance way and hope that a porter will be available to park it for you. Your keys are then retained by the hotel and you have no idea where they have parked your car. So if you want to get any items from the car you will have to wait for a porter again. It costs £20 per night for the inconvenience.
We were allocated a sea view room on level 4. One of the lifts was broken - long rambling walk trying to remember the directions we had been given.
It was one of the coldest days of the year so far. The heating was not working in the room or in the bathroom. On informing the reception a portable electric radiator was brought to the room (this was clearly an ongoing problem as other reviewers have mentioned it). Nothing was done about the heating in the bathroom.
The room itself was comfortable and clean and there was a flat screen TV, a fridge and tea/coffee making facilities. There was an opened half eaten packet of complimentary biscuits and, to be fair, an unopened packet in case we didn't fancy someone's left overs! The bed was large and comfortable.
The public areas are tired and worn. Carpets are worn through on the stairways. We tried both bars. At night the lighting is low, disguising the very worn furniture in the bars (shame they couldn't hide the high prices they charge for drinks).
We had a sandwich lunch one day. The sandwiches were rather pathetic - one very thin slice of tough chewy beef and a thin layer of horseradish on fairly dry white bread - and a thin smoked salmon sandwich with the thinnest cream cheese layer that would hardly have passed for a layer of butter. Expensive and poor quality - they should be ashamed. All "enjoyed" in seats that were so worn and dirty on the arms that you wouldn't give them to a charity shop.
No entertainment provided although there were some rather nice looking pianos.
The breakfast buffet was very good although the cooked food suffered the usual hotel problem of keeping it hot enough. The small square tables were worn and their surfaces chipped and cracked which added to the "tired" look of the place. They could easily have covered the tables in white cloths but, my guess, it is part of the cost cutting or lack of pride in the place.
We used the pool. It was pleasant enough but a little cool at first. The steam room was...you guessed it...broken!
We did not eat in Oscars Restaurant - it looked very quiet and not particularly inviting with a view of the main road with Prezzos opposite (so we went to Prezzos instead!). Oscar Wilde stayed several times at the hotel and hence the restaurant name.
Check out involved the wait around for our car and...a £2.50p credit card charge which we were not told about
Finally, the front of the hotel looks good, but to quote Oscar Wilde - "Illusion is the first of all pleasures"
Room Tip: Rooms on the south side have sea views.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
3 April 2012
Thank you for taking the time to provide us with feedback regarding your stay at the Royal Bath Hotel. Feedback from our customers is vital to our business and is continually reviewed in order for us to improve our hospitality offering. The comments you have made regarding the hotel service and décor have been noted and will certainly be considered in the development of our future product offering. We have communicated your comments to the relevant Heads of Department to address the issues you have identified where possible, in order to avoid a recurrence of these for future guests. We do hope that you will consider The Royal Bath Hotel again in the future. Kind regards Gill Stringer, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC