I found this surperb hotel purely by chance after a sad and dissapointing week in cornwall decided to visit a friend in torquay, and this was closest hotel to friend what a fanatstic find great comms on phone Veronica and Saida made me instantly welcome ,food to die for ,they cannot do enough for you, unbelieveable this is their first year in the Hospitality business, Ive stayed in the finest hotels in the world over the years and some of them could learn about making guest welcome instead of the sterile atmosphere you get in larger and established hotels ,highly recommended 5 star treatment for a price far below that demanded of others ps no im not related lol you must try saidas hottest chillie in the world giving to her by a guest ...me :)

Having just returned from the Richwood, we wanted to thank our lovely hosts Veronica and Saida for a most enjoyable stay. We were on our honeymoon and were greeted with flowers and bubbly; nothing was too much trouble for them. We booked the superior double, a large clean and airy room with plenty of storage space, king size double, two arm chairs and good sized colour TV with DVD. The en suite bathroom looked new and was spotless.
There was a very good choice of breakfast items and the cooked English set us up for the day - my selections were a whopping rasher of bacon, scrambled egg, hash brown, sausage, mushrooms and tomato - all freshly cooked and served hot.
The Lebanese Bistro was incredibly good value. Neither of us had eaten Lebanese cuisine before and it was a real treat to taste authentic dishes created in their own kitchen.
We didn't personally use the heated pool, the weather was a bit "iffy" for us, but younger guests seemed to be enjoying the facility!
We look forward to a return visit.

Good welcome & very helpful, enjoyed the kingsize bed but could have done with another pillow.Not to far from town centre right on a bus route with buses every 10 mins, last bus back just before midnight.

Veronica and Saida were great hosts, the hotel is gorgeous, the pool lovely, everything well kept and clean, the breakfasts were lush and the evening meal we had on our first night was just perfect! They were really helpful, really friendly and we will be back next year one way or another!