stayed with family for a summer break, lovely rooms, clean & tidy hotel, very pleasant staff, lovely food, if in area again will stay.

We have been to the Victoria twice & the Toorak once. We have enjoyed all of our visits so far. Although we must mention that the food at the Victoria this last New Year was not as good as previous times. The service in the restaurant was first class but the food did not meet our particular needs. We are fussy with regard to our healthy eating habits-we like plenty of salad & fish without batter and meals with plenty of fresh vegetables. Bananas and plain yogurt for breakfast-we did get a certain amount of what we wanted but had to continue to ask for such foods rather than have it available. We have not been made aware of the World Heritage Sites? Just as a point the reception staff were not as helpful on our last visit to the Victoria. The swmming pool showers need to be repaired and updated.

We returned to the Toorak for a weekend break taking advantage of a special offer deal. The terrace room was excellent, large and clean. The facilities at TLH are second to none and due to the inclement weather we took full advantage of them. The staff were efficient and friendly whilst the food was good with a reasonable amount of choice.
The only minor criticisms we had was the complementary cream teas had to be taken on the day of arrival (in our case one hour after we checked in) and at breakfast there was a short wait for more bacon to arrive.
Overall We would highly recommend the Toorak and have done so to our friends.

we have stayed at the "toorak"many times in the past and have found it comfortable,friendly with great facilities and lovely food.This time however it was a particularly cold week and the hotel guests suffered with cold rooms and a freezing cold restaurant"we all ate with our coats on"We felt this was worthy of a comment at reception and was confronted by an argumentative young lady who insisted that everyone else was complaining of the heat( i recorded a temperature at our table of 14 degreesC)The evening meal was generous with a very good selection of starters,mains and desserts,the breakfast is bog standard "english"and usually cold