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St. Olaves Court – reviews, photos

Mary Arches Street, EX4 3AZ, England
Hotel amenities
St. Olaves Court
Ranked #15 of 27 hotels in Exeter
4.0 of 5 stars 68 Reviews
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68 reviews from our community

    Trip type
Traveller rating
    25
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    4
    12
Date Rating
London, United Kingdom
Senior Contributor
31 reviews 31 reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Needs Some Attention”
3 of 5 stars Reviewed 10 February 2012

Stayed here in November last year.
Had originally booked the City Gate, just around the corner from St Olaves, but they subsequently contacted me with some cock and bull story about dodgy electrics in the room they had allocated (double-booked!), and to tell me that they had "transferred" me to St Olaves; apparently, there is a degree of "mutual lack of animosity" between the two establishments.
The setting for St Olaves is something of a contradiction: Mary Arches Street is home to a couple of the City's most vibrant bars, and these are patronised with some enthusiasm by the large student population, though there seems to be no hint of trouble or aggressive behaviour.
Walking through the archway into the hotel precinct takes you into a different atmosphere completely, almost as if you have crossed into a parallel universe.
The building is very attarctive, and the "Old Mint" building is also housed within the grounds.
Good start, I thought.
Small reception.
Friendly, small girl on duty at reception.
Small spiral staircase up to my.......VERY small room.
I should have borrowed the hotel cat to see if there was enough room to swing him.
Stain on carpet that really should have been dealt with.
My "significant other" was just waved straight upstairs without having to prove she was here to meet me.
As she entered she said, "Christ! What a tiny room."
I said, "Go home and get the cat; I have a test to perform."
However, the staff are very friendly and the food in the restaurant is good, and not too pricey.
Breakfast is ok.
Overall, I would like to give a higher grade due to the copperation of the staff, but feel the hotel needs a total makeover, maybe with some rooms knocked through to form larger ones.
It is not the cheapest either.
As a postscript to this, it turned out that the bill was £20 more than it would have been at the City Gate.
The City Gate were good enough to refund the difference, so I may try there again.

Room Tip: Avoid the two rooms on first floor landing.
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  • Stayed November 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exeter
Senior Contributor
33 reviews 33 reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
“Very Pleasant Experience.”
5 of 5 stars Reviewed 8 February 2012

I attended a presentation evening at this hotel which was a very pleasant experience.

The staff were there but not there, if you know what I mean and kept everything flowing very well - the room was well arranged and the buffet was extremely good - the best smoked salmon and cream cheese sandwiches ever!

Car parking a bit limited but a huge public one opposite.

All in all a very lovely evening.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Let down by lack of attention to details”
3 of 5 stars Reviewed 23 January 2012

Situated very close to the centre of the city, the hotel is very convenient, for non-drivers and drivers alike. But management does need to smarten up its act a bit. The rather grubby carpet in my bedroom should have been properly cleaned (what looked like spray marks from opening a can of drink, plus extensive black marks as if someone had tried polishing their shoes on the carpet) and the torn curtain either repaired or replaced. A 15-minute wait at breakfast time in a half-empty room before being asked what I would like to drink and eat is too long. As for improvements, it's nice to have an iron and ironing board with usual tea/coffee facilities, but a hairdryer would be welcome.

As

  • Stayed January 2012, travelled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 2 more reviews by Urban_Myth_GB for Exeter
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Little gem”
5 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

Stayed here over the weekend and we thoroughly enjoyed it. Convient parking in a central location, welcoming reception, and recently redecorated bedroom. One of them was on the roadside which we'd typically avoid but given we had (well behaved) dogs with us we weren't too bothered. What was a lovely surprise was the hotel restaurant. The chef had worked at Gidleigh Park and it showed. A short, seasonal menu, was excellent with the only request being to have one pure vegetarian main option. However, they did their best to accommodate us by making the starters as mains. The breakfast the following day was lovely too. Will definitely be going back!

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Senior Contributor
24 reviews 24 reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
“Business Trip”
4 of 5 stars Reviewed 17 December 2011

Stayed here for one night at the beginning of December and found the hotel to be very well located for all the local Exeter attractions. The hotel bedrooms were well appointed but I would advise staying at the back of the hotel and not at the front near the main road. The staff were very helpful and friendly and the morning breakfast was excellent.
I would have no problem staying at this hotel again and would add that I thought it was very good value for money.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about St. Olaves Court

  • St Olaves Court Exeter
  • St Olaves Court
Address: Mary Arches Street, EX4 3AZ, England
Price range (per night):* INR6,105 - 10,362

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