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Holiday Inn Express Exeter – reviews, photos

3.0 of 5
Guardian Road M5, Jct. 29 | Exeter Business Park, EX1 3PE, England
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Holiday Inn Express Exeter
Ranked #3 of 27 hotels in Exeter
4.0 of 5 stars 204 Reviews
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204 reviews from our community

What travellers say about this hotel
  • Pub next door(6)
  • Very comfortable(6)
  • Sofa bed(5)
  • Excellent value(5)
  • Car park(5)
  • Self service(4)
  • Air conditioning(4)
  • Hot breakfast(4)
  • Large group(4)
  • Quiet room(3)
Traveller rating
    90
    71
    33
    6
    4
Only show reviews for Family (39) | Couples (57) | Business (46)
Date Rating
Swansea, United Kingdom
1 review
“HOLIDAY INN EXPRESS - EXETER”
5 of 5 stars Reviewed 4 February 2012

BRILLIANT, BRILLIANT, BRILLIANT !!!! Very welcoming, friendly staff - quick booking in, and nothing was too much trouble for them. The hotel was spotless and our room (210) was first class - very spacious with a large bathroom and shower, all very well equipped. The 'Park and Ride' bus stops right outside and takes you into Exeter City Centre (15 mins away), hence no need to use our car whilst we were there - bonus! The buses run every 12 mins - so convenient. Breakfast was brill too - such good value for money all round. Can't recommend it enough. We will certainly return when next in that part of the country.

Room Tip: Our room overlooked car park and front entrance to hotel; we could hear people coming and going as w...
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Carole K about Holiday Inn Express Exeter
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Hereford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Excellent”
5 of 5 stars Reviewed 31 January 2012

I have stayed here a few times as I was on a massage training course located at the Regus offices behind the hotel. I really like the fact that it's so accessible, just off the motorway junction.

Staff were always very pleasant and helpful. I did have a few problems the first stay due to being in an adjoining room, but the staff couldn't be more apologetic, unlike the other guests! I asked to stay in a non adjoining room the next stays and all was fine.

I always found breakfast nice! Rooms always cleaned daily and stocked up with towels/ tea/ coffee etc... Drinks at the bar abit pricey. Food available over the road/ takeaway menus available/ sainsburys/ m&s services not far away/ pizzas & sandwiches from the bar.

I wouldn't hesitate to stay here again, and I'm sure I will!

  • Stayed September 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask charlotte w about Holiday Inn Express Exeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby
Senior Contributor
37 reviews 37 reviews
Reviews in 17 cities Reviews in 17 cities
51 helpful votes 51 helpful votes
“Convenient, good for families”
5 of 5 stars Reviewed 28 January 2012

Located 2 minutes from the M5 junction 29, the hotel location avoids the need to navigate Exeter city centre, but still within 15 minutes drive to the city (20 minutes to the University). Parking is ample and free, which doesn't occur with city centre hotels.

The layout is very standard for the chain (this was our first visit, but my family thought we had been before), but it's modern, tidy and clean. The rooms are "big enough" for an overnight stay, not for a longer stay though. We like that there is an option for more than 2 to stay, at £25/night premium per added person.

We didn't sample the bar, or the adjacent pub restaurant, but they looked OK. Breakfast was reasonable, but don't expect lots of choice.

Comfort of the bed was an issue for my wife, as it was quite 'bouncy' .

Everything else was fine.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Hawthorn37 about Holiday Inn Express Exeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meghan Williams, Manager at Holiday Inn Express Exeter, responded to this review
29 February 2012
Thank you for your comments; we are really excited to read about all of our guests experiences.

I’m glad you found the hotel was easily accessible and parking met your requirements too.



As a reputable company, we aim to offer all our customers, a reliable and consistent service, and this is why you’ll find the layout of the hotel and the services we offer are very similar to those around the country, and the rest of the world. We want all of our customers to know exactly what to expect when they book with us, our customers have said they really appreciate the consistency they experience when travelling between hotels too.



After collecting vital feedback from our guests over a six month period, we have introduced new items to our breakfast area in response to the feedback we received. We now believe we have a wide range of both continental and cooked breakfast options catering for all of our guests needs.



I’m sorry that our choice of beds did not meet your wife’s expectations; at the moment we do not have a selection of soft and hard mattresses, however our beds were renewed in 2011. This is something I can of course, mention to my management team.



Thanks again for your comments and we look forward to welcoming you back here again.



Kindest regards



Merryn Pollard

Administrative manager
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London
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Straight forward and clean!”
5 of 5 stars Reviewed 25 January 2012

Natural smile of the staff all time, helpful gesture from the employees, affordable room with the breakfast, clean, spacious, good location!! What else you need for your stay? We had a god stay.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Tirthankar about Holiday Inn Express Exeter
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Meghan Williams, Manager at Holiday Inn Express Exeter, responded to this review
29 February 2012
Thank you for your great comments; we really appreciate all feedback from our guests.

I am really pleased we met your expectations and will ensure I share all your fantastic comments with the team.

Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“Good Value for Money”
4 of 5 stars Reviewed 25 January 2012

This Holiday Inn Express is located just off the Junction 29 of the M5 motorway and on the outskirts of Exeter. However, for ease and cheapness of travel into Exeter there is the Honiton Rd Park and Ride facility just across the road. The journey in to the city takes between 20-30 minutes and saves you money on finding and paying for parking in the city. However, be aware that Park and Ride ends early in the evening.

Book a week in advance and you can get a very good rate for a comfortable double room and buffet breakfast. Room was clean and quite spacous - mine had desk and sofa. Adequately sized bathroom. One potential problem was when the toilet was flushed in the morning some water continued to flow into the bowl and did not stop. This would have been noisy and a problem if this had happened during the night. I informed reception on checking out and I understand the problem was dealt with before the next arrivals. Free internet was available in the lounge area, but reasonable charges if required in your room.

Breakfast was simple but quite varied from fruits, cereals, breads/toast, cheeses and cold meats as well as limited cooked items.

Overall a very comfortable stay and good value for money. I intend to use this hotel again when visiting friends in Exeter.

Room Tip: I had a room towards the back of the hotel so no problem from road noise.
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  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Holiday Inn Express Exeter

  • Holiday Inn Exeter
  • Exeter Holiday Inn Express
  • Exeter Holiday Inn
Address: Guardian Road M5, Jct. 29 | Exeter Business Park, EX1 3PE, England
Price range (per night):* INR5,657 - 8,794

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