Located 2 minutes from the M5 junction 29, the hotel location avoids the need to navigate Exeter city centre, but still within 15 minutes drive to the city (20 minutes to the University). Parking is ample and free, which doesn't occur with city centre hotels.
The layout is very standard for the chain (this was our first visit, but my family thought we had been before), but it's modern, tidy and clean. The rooms are "big enough" for an overnight stay, not for a longer stay though. We like that there is an option for more than 2 to stay, at £25/night premium per added person.
We didn't sample the bar, or the adjacent pub restaurant, but they looked OK. Breakfast was reasonable, but don't expect lots of choice.
Comfort of the bed was an issue for my wife, as it was quite 'bouncy' .
Everything else was fine.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
29 February 2012
Thank you for your comments; we are really excited to read about all of our guests experiences.
I’m glad you found the hotel was easily accessible and parking met your requirements too.
As a reputable company, we aim to offer all our customers, a reliable and consistent service, and this is why you’ll find the layout of the hotel and the services we offer are very similar to those around the country, and the rest of the world. We want all of our customers to know exactly what to expect when they book with us, our customers have said they really appreciate the consistency they experience when travelling between hotels too.
After collecting vital feedback from our guests over a six month period, we have introduced new items to our breakfast area in response to the feedback we received. We now believe we have a wide range of both continental and cooked breakfast options catering for all of our guests needs.
I’m sorry that our choice of beds did not meet your wife’s expectations; at the moment we do not have a selection of soft and hard mattresses, however our beds were renewed in 2011. This is something I can of course, mention to my management team.
Thanks again for your comments and we look forward to welcoming you back here again.
Kindest regards
Merryn Pollard
Administrative manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC