I stayed at the clock tower for 1 night as I had an interview at Exeter University the following day. I found it very easy to book and the rates were brilliant. The receptionist was extremely helpful when I checked in, she gave me a map and explained how to get to the town centre, the cathedral and the university. The receptionist also rang a taxi for me. Extremely friendly.
The room was a good size as it was a single, The en suite bathroom was brilliant. Everything was very clean, bed was comfy, tv, wifi+amenities were of excellent quality.
Sadly I had to leave the hotel before I could have breakfast, but was offered juice and a yogurt to take with me. I was able to leave my bag at the hotel until i returned from my interview. Extremely friendly hotel staff, and perfect hotel!

Staff, (apart from the head receptionist who was very brusque and business like- no small chat and not the ideal person to deal with the public) were very friendly, polite and helpful.
Everything was clean, nice soft towels, comfortable bed but oh dear, the walls are paper thin. I was in room 1, right by the front door and for many hours after I had gone to bed, guests kept running down the stairs calling to each other and then running out side slamming the front door. Easy to hear these loud voices once they were outside and then later everything happened in reverse. One person managed to lock himself out and for ages he banged on the front door and called for his friend 'Joe' (just in case you may recognise this!) - eventually Joe ran downstairs to let him in. Sadly, it was the other residents that ruined my night's sleep! So sadly, if I'm ever back down in Exeter I'll be staying somewhere else.

Nice enough location but truly terrible customer service, called several times to deal with a booking issue and routinely fobbed off - very much in the line of 'get them off the phone and then forget' as opposed to having an interest in the customer. Would not recommend for business use.

I guess you get what you pay for, and this hotel certainly serves its purpose for those who are making a short trip in Exeter. Rooms were clean, functional, and basic. The bed was a bit springy which is probably my only negative. Location is good - within walking distance from Exeter Central and St Davids mainline stations - and is located conveniently to the town centre. The cooked breakfast was actually very nice, well cooked, and substantial. Not an unpleasant stay, and would recommend for short visits only.