Quiet location, with fantastic views across Carbis Bay. Close to Carbis bay train station, but uphill climb to hotel. Fantastic hosts, amazing breakfast, cleanliness of hotel was excellent. We have traveled around the world, stayed in many hotels, but have never met such friendly and obliging hosts, nothing was too much trouble. We would definitely stay here again, we felt very comfortable.

Margaret and Martin are very accommodating people and kindly collected us from the station, although it is only five, steep minutes away. They insisted on taking us back to the station. The food is excellent and the room adequate although it does need updating including the rather antequated TV. But their willingness to please and effort to make your stay enjoyable is second to none and we hope to return.

We booked this accommodation over the phone and had an understanding that it was a double room with a sea view. Despite our first impression upon arrival of the garden and the decor looking sad and in need of some TLC we looked forward to staying near to the beach. Our "double room" was on the top floor under the eaves of the house with a cupboard posing as the ensuite! All l can say is it had a sea view as it was at the top of the house and if you ignored the ugly building in front of the hotel there was a view in the distance. All the bedding, pillows, duvet and linen had seen better days and when l looked under the bed there was dirty tissues and copious amounts of dust. Everything in the room and shower could of done with a thorough clean. The curtains must have been at the windows for decades as they were not only faded but covered in milldrew stains. My husband who is 6ft spent all his time avoiding the low beams which had large red signs "please mind your head". It was a pity they never explained on the phone that the so called double room was extremely small and cramped. Breakfast was dismal. Hence we decided to cancel our reservation and moved to another place.

Just got back from the Borthalan on Thurs 3rd June and I must say it was a very nice place to stay. The hosts were friendly and helpful. Their service to us, and all of their customers that we seen during our 4 day stay was excellent and efficient.
The location is sublime although a little hilly, but having said this, all of this area is hilly so please find it is no disadvantage unless you are a little infirm and cannot get around easily. Our room on the 2nd floor had magnificent views of the beach and coastline.
The hotel is very good value and has a real homely feel. All in all we had an excellent stay in the Borthalan.
Les and Jean dawson.