“I would not class this accomodation as a hotel, it is a hostel and is ok for value as a 'hostel' but awful as a 'hotel'.”
The stay at Backpackers was noisy, but pleasant enough FOR A HOSTEL. IT IS NOT A HOTEL. Cleanliness was ok. A lot of the 'mess' was caused by us students. I think the lady who cleaned did the grandest job in keeping up. She in particular was absolutely lovely, put in 101 %, and was very helpful, as was Bern and his lady. There was a 'stoned', very unpleasant man there tho who was part of the management team. The lady who cleaned's partner. He was not very professional, being agressive toward his partner, and insulting his partner in front of guests. In my opinion he should be sacked. It was obvious he was intoxicated on something. He did actually say some quite unpleasant stuff to me too, when I walked in on him insulting his partner in the kitchen. Bad practise if you want your guests to return.
The dog added a friendly feel to the place. The rooms were clean, if somewhat 'dark'. Five of us in one room designed to hold 6, did feel a little overcrowded. The bed sheets were clean, and bedding was adequate.
Kitchen facilities were basic but more than adequate for our needs. Toilets and showers were clean.
Overall, I did actually enjoy my stay at Backpackers, though I am not sure I would return on my own. I would feel unsafe.
Best wishes to Bern, his partner, and the lovely lady who cleaned up after us. Thank you. xxxxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12 April 2011
Thank you for you review. I was annoyed at the bahavior of this person and this has been dealt with swiftly as this sort of behavior from staff or guest is not tolerated in my hostel . I am striving to achieve a fun, friendly, clean and fresh hostel where guest and staff alike feel safe.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC