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The Metro Bed and Breakfast – reviews, photos

142 Henver Road, Newquay TR7 3EQ, England
Hotel amenities
The Metro Bed and Breakfast
Ranked #32 of 101 Newquay B&B and Inns
4.0 of 5 stars 93 Reviews
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93 reviews from our community

What travellers say about this B&B/inn
  • Self service(7)
  • Hot drink(3)
  • Very helpful(3)
  • Rooms are clean(3)
Traveller rating
    42
    28
    9
    10
    4
Only show reviews for Family (18) | Couples (42) | Business (2)
Date Rating
Coventry
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Clean and modern with friendly, laid back atmosphere”
5 of 5 stars Reviewed 31 October 2011

My girlfriend and I stopped a The Metro in Newquay for a Saturday night at the end of October. We received a warm welcome on reception, and check-in took just a couple of minutes.

We stayed in a double room with en suite located at the rear of the hotel, overlooking the outdoor pool and patio area. The room was very clean, and came with everything we could want - a decent-sized LCD TV, an iPod dock, a hair dryer and loads of tea and coffee.

The self-service breakfast buffet was just right with plenty of food to go round, and we really appreciated the free coffee machine!

Couldn't fault this B&B, and would definitely recommend it to friends.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Chris T about The Metro Bed and Breakfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
samcoNewquay, Front Office Manager at The Metro Bed and Breakfast, responded to this review
8 November 2011
So glad you enjoyed your stay at the metro. However we do not have a pool??? We used to some years ago. Very happy you found your room suitable and that you enjoyed the breakfast and coffee machine. Please come back again!
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Dudley, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Mould/silverfish/smells then this hotel! is for you”
2 of 5 stars Reviewed 30 October 2011
1
person found this review helpful

This hotel was far to costly for what it gave. It should have been more like £50 rather than £78. The money is all taken up front and so its too late after one has paid to demand your money back.
The bed was extremely uncomfortable and the bedroom smelt of damp - this was coming from the ensuite which had mold in the shower and was hardly big enough to sit on the loo. Silverfish insects ran from the ensuite into the bedroom.
On the plus side - staff were friendly; the bed linen was clean and the breakfasts were excellent as long as you do not mind cleaning up after yourself (as one was expected to put the dirty dishes into the dishwasher).

Room Tip: Make sure you read all the reviews.
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  • Stayed October 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Susan R about The Metro Bed and Breakfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
samcoNewquay, Front Office Manager at The Metro Bed and Breakfast, responded to this review
8 November 2011
I am very sorry you did not enjoy your stay with us. Firstly if you were unhappy with your room and had reported it to us we would have done our best to rectify the problem, i.e. moving you to another room.
The metro is a bed and breakfast not a hotel and it is not uncommon for bed and breakfasts to take money up front. Its something we have always done and is passed by the tourist board.
If you were unhappy with your stay and wanted to leave, if agreed by management you would have been given a full or partial refund.
In terms of you finding us costly if you checked our bed and breakfast competitors you would have seen we offer some of the best rates around.
You have not mentioned what room you stayed in and this is the first report we have ever had with regards to silver fish. In terms of room size, all rooms have to be passed by the tourist board as adequate in size before letting.

I'm glad you enjoyed the breakfast and found staff friendly, we do advertise the breakfast to be fully self service.
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Gosport, England, United Kingdom
1 review
“Marvellous”
5 of 5 stars Reviewed 28 October 2011

We arrived in Newquay and found The Metro very easily. Upon entering the establishment, I found it to be warm and inviting. As B&B's go this is one heck of a place, not too many rules and regulations, very clean and something I would call a home from home. The bedrooms were ideally equipped with hairdryer, flat screen TV with DVD player and freeview, a heater and sink. A fantastic view from the bedroom was also present. Staff were friendly with always a good morning and a smile when we came through for breakfast.

Breakfast was of continental style which was excellent.

I would definitely come back again, this place for me was 5 stars

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dave R about The Metro Bed and Breakfast
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samcoNewquay, Front Office Manager at The Metro Bed and Breakfast, responded to this review
8 November 2011
I'm so happy that you enjoyed the concept of the metro bed and breakfast. We try very hard to get the right feel here and it seems to be working. Which is great. Really do hope you come back again in the future.
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Milton Keynes, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Basic clean good value”
3 of 5 stars Reviewed 24 October 2011

The hotel was a good price for what you got the outside and foyer was well managed, clean and modern. Check in was great as were there early and we had driven for 5 hours we were able to access our room early too which was a bonus. The staff were very friendly. Front desk is closed for lunch so we would have had to wait until after lunch to book in.
Anyway the room was clean and over all modern. Although there was a faint smell to the room a little like smelly socks. And the walls are very thin. As on a couple of occasions the couple in the next room were a little noisy ont heir bed. The breakfast is up to 11am so loads of time to wake up and take your time. Its continental and no waiting service, so help yourself and try and keep the area tidy,Which people did. It was very relaxed atmosphere and we enjoyed our 2 days there.

Room Tip: we had a great veiw of the playing fields at the back. Nice and quiet.
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  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 3 more reviews by tray70 for Newquay
Ask tray70 about The Metro Bed and Breakfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Great modern B&B - will recommend to anyone!”
5 of 5 stars Reviewed 22 October 2011

I dont normally write reviews on here, but this B&B is worth a mention. We stopped for 3 nights and had a great break. The service we received from the staff was extreamly friendly and very helpful, answering questions about the local area knowing good places to go and eat.
The self service breakfast was lovely and the coffee machine in the breakfast area being available all day was a bonus.
We would recommend the metro to anyone looking for a nice clean friendly B&B, one thing to mention is its about a 25 min walk to the main area of town, but that didn't bother us.

  • Stayed October 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Charcole82 about The Metro Bed and Breakfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
samcoNewquay, Front Office Manager at The Metro Bed and Breakfast, responded to this review
8 November 2011
Thank you for your kind words. Its great that you enjoyed your stay with us. Please come back again :)
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Additional Information about The Metro Bed and Breakfast

142 Henver Road, Newquay TR7 3EQ, England
Price range (per night):* INR3,585 - 7,281

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