I booked this hotel via a booking website, and was asked to give an estimnated time of arrival "for guidance purposes only." I put this down as 10pm, but was delayed and arrived at 10.40pm. The hotel was locked up and I had to ring the bell several times for admittance. When the owner appeared he said very aggressively that he had been expecting me "quite some time ago...a phone call is all it takes." I apologised profusely, explaining I had been delayed. Despite apologising, he told me several more times that I should have rung. He then threw the registration card across the desk at me, and told me the breakfast hours. I told him I would not be in for breakfast, and he again reacted aggressively asking me why not. Quite frankly why I was not in for breakfast was none of his business.
I was taken upto my room, which turned out to be freezing cold. I slept in bedsocks, and a hooded jumper all night. There was a tap dripping in the bathroom as as their is no door between the bedroom and bathroom it made it quite difficult to sleep. There was also a damp patch on the bathroom floor. To be honest, I would have overlooked the problems with the room had the owner not been so rude.
I was debating wether or not to write this review, but the final straw was finding a message on my hpone left at 10.13pm asking where I was. In a service industry, you should not be leaving your guetss rude messages when you just 13 minutes late than an arrival time for GUIDANCE purposes only. Steer clear!
