Good Holiday Inn Express which, according to the notice in reception, is operated by the racecourse as a franchise. Located on the edge of the centre of Chester and it is certainly possible to walk into town.
Rooms are clean and functional. Bathrooms contain only a shower with no baths as per other HI Expresses.
The HI Express continental breakfast has expanded is recent years and now includes several hot items.
Parking is free in the Racecourse car park. When arriving, they should have your details and will wave you in.
There was a party going on in the room next door to us during one evening and my wife had to contact reception serveral times. The receptionist did attend and ask for the volume to be turned down and at 11pm they left for a night on the town. We had our revenge in the morning!
You can get a 10-20% discount at the 1539 restaurant over in the racecourse. we took the offer up and were not disappointed with the food. It is only a five minute walk to the restaurant, but on a dark and stormy night it can be a bit of a slog! There is a lift up to the restaurant when you arrive, but it was dark and empty when navigating the racecourse grounds with several gates shut. We will know for next time!
Other dining options include the Watergate Inn, which we did not try and the Fat Cat chain pub/restaurant which has good offers on. Both of these were on the street when heading into town.
Overall great choice for Chester with maybe the only central hotel with free parking?
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
8 January 2012
Dear Guest
Thank you for taking the time to review the Holiday Inn Express Chester Racecourse.
I am thrilled to read any review especially when it is positive. Your comments will be passed onto the team who I am sure will be thrilled.
I am keen to use all reviews as a tool to enhance what the Holiday Inn Express Chester Racecourse has to offer, making the relevant changes whilst keeping the things our guests love.
Unfortunately the Express brand mainly only supply showers as this differentiates us with the Holiday Inn brand.
I am glad you enjoyed our breakfast and as hoteliers we are keen to enhance this further and are continuously pushing this forward with our head office, hopefully one day we will be able to offer more hot options.
I am sorry to hear that you experienced problems with noise next door and can assure you that we do not accept this sort of behaviour and this should have been dealt with straight away and not on the seventh visit to the room. I have provided the relevant training to the night’s team to ensure that this problem is rectified sooner in the future.
I have also passed on your comments regarding 1539 and the problems you had navigating your way to the restaurant as I am sure they will find this useful.
Once again thank you for your kind comments they really are appreciated.
Should you need accommodation in the future please do not hesitate to contact me directly.
Kind Regards
Steven Scoullar
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC