We booked this hotel on the understanding from the reception staff that it was close to local restaurants and also Chester and its places of interest.
We arrived at the Hotel, check in was no problem, told where our room was. Once we got there and opened the door, shock and disapointment were the ways to describe this room! The room was freezing, the windows had been left open and the radiator turned off!!! It is the middle of January.
Holes in the seats, the Hotel does not have Sky, as advertised it is infact Freeview. Where our room you could only get BBC1.
Turned on the heater, which was very small for the size of the room.

Bathroom was in good condiotion and very clean, except the extractor fan was very loud and there was no way of turning it off. Would not have liked to have slept in the room due to that.

After shutting both windows and closing the curtains you could still hear the road, which is understandable for saying it sits a two minute drive off the motorway!

Went to reception, to ask what our options were due to the cold, the noise and the T.v, for saying that when we booked we had asked for a quiet room, due to reading other reviews on here.
We were told to turn the heating up, we were in the quiet part of the hotel, the other side was a lot noiser and to re-tune the t.v. If we wanted to leave, then we would have to pay our 1st nights stay.

Went back upto our room (still freezing) and noticed bleach stains on the carpet on the landing to the room, the stairs were dirty on the edging and there was a terrible smell, that had made its way into the room, which made you feel sick!

Decided that we did not care about having to pay the first nights charges, we just could not stay in that hotel!

Went down to reception to inform them of this and were told that we had to speak to the manager, greated by the assistant manager, who ushered us off to the seating area.
Explained our concerns to her, who apologised for the way we felt and that they would normally have to take a payment for a nights stay.

We informed her that we were not bothered about this, that we just wanted to go as we felt physically sick, due to the smell and just wanted to leave and find a better hotel. Explained that we had read some negative reviews on Trip Advisor, but still decided to stay there. She said that you will always get negative reviews.
The shocking part, but very honest part was that she did agree with us that the hotel did smell of "dead dog" and blamed it on the river. She also stated that we were on the quiet side of the Hotel.
After a quick chat with her manager, she came back to us and informed us that we did not have to pay anything.
So we left, sat in the car, found another Hotel, Best Western/Feathers Queens Hotel - Who after finding out about our miserable and shocking 30 minutes at the Days Inn, gave us a free upgrade to the Kings suite and also free breakfast for our two days stay, this hotel was also a lot closer to Chester and all its sights.