Booked via Booking.com, arrivied on scheduled date.
Administrator said that they can not provide roon with the shower as I booked since shower is broken. Offered me the room with no shower instead or move to another gest house. I went to see another location and talked to administrator who happened to be very rude and unprofessional . I decided to go to another hotel and was lucky to get a good accomodation at Holiday Inn in Camvridge which was perfectely fine facility. However i had to pay "walk in" rate.
It is very disturbing that they charged my card as "no show". However I am disputing that transaction with my bank.
Very unpleasant expience. I saw the rooms and for little more money you can get much better accomodations in Cambridge. Rooms are small, sheets are old and there is a smell in the hotel.The manager - a middle eastern lady needs to be replaced since she has no idea about basic customer service.
DONT STAY THERE

My room was very clean and confortable, but there were some basic problems with the lodging:
1) The shower wasn't hot enough and the water didn't have enough pressure for me to even consider washing my hair. I got out of the shower freezing because not only there wasn't enough hot water but also the bathroom heating was off
2) My room was very noisy, and whenever someone flushed or used the shower in the bathrooms located above and next to it I would wake up. I couldn't sleep much.
3) The wifi was off and the lady looking after the hotel, although very nice, wasn't much help either. The only information I could get from her was where to catch the bus to the city centre, there wasn't even a map available. I was very late for my first day at the conference because I had to go to the city centre and get a map.
4) The breakfast standard is low and the choice is poor, both in quality and quantity (I could have probably asked for a seconde serving, though)

I am a student on a budget with not particularly high expectations of hotels. That being said, Ashtrees Guest House suited my needs, which was a clean and safe place to crash for the night. At 55 English pounds per night, it was more expensive than I wanted to pay, but due to its somewhat close location to the train station and center of town, I was willing to pay extra. Additionally, after staying at chain hotels, I wanted to experience a bed and breakfast during my time in England. I booked my reservation on Expedia.com, using my credit card. I tried to contact the owners of this bed and breakfast through email twice before my trip (using the email address on their website), but there was no response. I believe the only way to get in touch with them is to call on the phone, which I did not try.

I arrived at Ashtrees at about 8:00pm. The owner opened the door and didn't know that anyone else was arriving to stay. She seemed pretty shocked when I handed her my Expedia printouts confirming my reservations, but *thankfully* there was a room open. It was apparent that this was luck, not that it was reserved for us. The room was alright, with two single beds pushed together, which was fine as I was staying with a friend anyway. The 'bathroom' was odd, with an open panel above the door, the sink out in the main area, and the shower having see-thru glass. I would have preferred to have a shared bathroom, because at least that would have been more private! Regardless, everything was clean and the heater provided enough warmth.

For the "full English breakfast", there were 3 options total: toast, cornflakes, or scrambled eggs. This was okay with me because I only wanted eggs anyway, but other parties in the dining area were visibly upset about the lack of options. Like other commenters have attested, it was the only the owner making breakfast, and she was visibly frazzled, even though the dining area was less than half full. I wanted juice, but I felt bad asking when it was only her. The eggs were decent - I mean it's difficult to mess up scrambled eggs! The dining area was very cute and clean, but it was hard to enjoy it when the other parties were upset and the owner gave off a very stressed-out vibe.

I would come back here, but not after double-checking that my reservations were received!! I don't think that it was worth the 55 pounds, but experiencing Cambridge made up for it.

The only reason we stayed here was because we were relocated here, after being told that our 4-poster bedroom at the Brooklands Guest House and been double-booked. Exactly the same thing happened to another couple in Ashtrees that night - what a coincidence. What was supposed to be a Valentines surprise for myself and my girlfriend was certainly that - but I'd envisaged a pleasant surprise and not a waste of time and money.

The staff didn't speak English properly, the heating was overpowering and on all day and night. It was impossible to turn off the radiator, which meant the temperature in the room was about 28 or 29 degrees. The room was poky, the double bed consisted of 2 single mattresses. The TV was broken, there was no remote. The tap on the sink (which was in the room, not the bathroom) was loose. There was not dressing table provided, the bedside tables were wobbly and made of metal, and the location was on a roundabout, well out of the centre. The "full English" breakfast was probably the best part: 2 rashers of bacon, 1 fried egg, a spoonful of baked beans, 1 tinned tomato and some toast. Oh, and some coffee and "value" orange juice. No sausage, no mushrooms, forget fried bread or anything else.

All in all, I honestly would've preferred to stay in Fawlty Towers. At least Basil would've provided some humurous entertainment. Never stay here - and if everything else in Cambridge is booked, and this is your last resort, then just come to Cambridge another weekend.