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Mercure Holland House Bristol – reviews, photos

4.0 of 5
Redcliffe Hill, Bristol BS1 6SQ, England
Hotel amenities
Mercure Holland House Bristol
Mercure Holland House Bristol
Mercure Holland House Bristol
Mercure Holland House Bristol
Mercure Holland House Bristol
Mercure Holland House Bristol
Ranked #13 of 97 hotels in Bristol
4.0 of 5 stars 479 Reviews
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479 reviews from our community

What travellers say about this hotel
  • Car park(26)
  • Very good(23)
  • Swimming pool(16)
  • Room service(15)
  • Friendly and helpful(8)
  • Full english(7)
  • Reception staff(6)
  • Short walk(4)
  • Not sure(3)
  • Star hotel(3)
Traveller rating
    173
    207
    58
    30
    11
Only show reviews for Family (63) | Couples (207) | Business (95)
Date Rating
London, United Kingdom
Senior Contributor
32 reviews 32 reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
“Good hotel for a weekend in Bristol.”
4 of 5 stars Reviewed 13 February 2012
1
person found this review helpful

Pleasant hotel, friendly staff and comfortable rooms. Breakfast was good with a wide selection in the buffet plus items available from the menu.

A room on the second floor, as we had, is quiet (even when there was a wedding on). The pool is very small but nice to relax in rather than do any proper swimming.

There was an odd smell in our room but we could not be bothered to move as we were only there for two nights and we were out most of the time.

Room Tip: Ask if there's a wedding on as it can get nosiey near some rooms.
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  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William Hooper, Guest Services Manager at Mercure Holland House Bristol, responded to this review
18 February 2012
Thank you for the feedback, I'm happy to see you enjoyed your stay. Please, if you ever have any issues with the room, let us know so we can rectify it, we are more than happy to correct the problem.

Regards,

William Hooper
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Brilliant break”
5 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

My 2 friends and I stayed at the Mercure Holland House on a Spa night break and it was great. We had a ground floor room that slept 3 with 2 double beds and the room was lovely, clean and big. We had a spa treatment - Swedish Back massage which was fabulous and the Spa Manager, Tricia, was lovely and welcoming - Thank you. The swimming pool was good too. The evening meal was included in the price which was really good and 4/5 choices, we had a bottle of wine which was a good price for a hotel £16.The breakfast was buffet and a good choice.We even had time for some shopping -Cabots Circus was approx 15 min walk or £6 in a taxi. The hotel also had a locked room where we left our luggage after check-out which was FOC and very useful.
All in all we had a wonderful time with no complaints only complements. We will definately stay here again. Thank you.

Room Tip: We had a ground floor room which had 2 double beds and the room was large.
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  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Fiona186402 about Mercure Holland House Bristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William Hooper, Guest Services Manager at Mercure Holland House Bristol, responded to this review
18 February 2012
Thank you for the lovely feedback, I'm extremely happy to see that your stay was perfect. This is something we're extremely passionate about. I've passed on all your comments to our staff, who are extremely delighted with your feedback.

Regards,

William Hooper
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff
Senior Contributor
25 reviews 25 reviews
Reviews in 17 cities Reviews in 17 cities
32 helpful votes 32 helpful votes
“Comfortable Pleasant Stay over Christmas”
4 of 5 stars Reviewed 11 February 2012

We stayed over Christmas 2011 - Christmas day and boxing day as there was not enough room at our daughter's house.
We had a room on the ground floor -I think everyone had a room there- the hotel was not that full!
The room was comfortable and a reasonable size - plus no real noise from the road. Bed was comfortable - bathroom very decent.
My only grumble would be breakfast -not very inspiring, a little amateurish despite their claim of local ingredients -giving them the benefit of doubt maybe all the 'good' chefs had a Christmas holiday?
I would stay there again -great position in the middle of Bristol and overall a decent experience [but I do like my breakfast:) ]

Room Tip: Quieter at the back of the hotel.
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  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask AndrewP123 about Mercure Holland House Bristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William Hooper, Guest Services Manager at Mercure Holland House Bristol, responded to this review
18 February 2012
Thank you for your feedback, I hope you had a wonderful Christmas with us, and we hope to have you stay with us again in the near future.

Regards,

William Hooper
Guest Services Manager
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UK
Contributor
13 reviews 13 reviews
16 helpful votes 16 helpful votes
“Could do better!”
3 of 5 stars Reviewed 9 February 2012

  • Stayed February 2012, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Fishstain about Mercure Holland House Bristol
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
William Hooper, Guest Services Manager at Mercure Holland House Bristol, responded to this review
18 February 2012
Thank you for the feedback, we do have rooms that have a shower and bath. You can request one upon check in, and if we have one available we would be more than happy to meet your requirements.

Regards,

William Hooper
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Nottingham
Senior Contributor
36 reviews 36 reviews
Reviews in 20 cities Reviews in 20 cities
41 helpful votes 41 helpful votes
“Good comfortable chain hotel near Bristol centre”
4 of 5 stars Reviewed 5 February 2012

Overnight stay in Bristol for midweek business paid for by my employer. Nice hotel in a good location for the centre. Happy to check me in at 10a.m and I was able to park in the rear car park with no bother at an additional cost of £5 with collection later the next afternoon. The staff were polite and the service good. I personally can't fault the room (469) - well appointed comfortable and clean with a nice en-suite and everything one would expect but some of my colleagues had no heating which, on the evening when it plummeted to below 0 degrees C, they were not too happy with. I believe that use of WI-FI was at an additional cost and on the expensive side as were the cost of drinks in the bar. We eat out in the evening with a nice variety of restaurants just around the corner near the river front. I did eat breakfast in the restaurant which was good, with the usual wide selection of cooked and cold dishes. There is a small gym and pool on site but did not use it. Would be happy to use it again.

  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Pagey54 about Mercure Holland House Bristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William Hooper, Guest Services Manager at Mercure Holland House Bristol, responded to this review
18 February 2012
Thank you for the feedback, I'm happy to read you enjoyed our hotel. I do hope you stay with us again in the near future.

Regards,

William Hooper
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Mercure Holland House Bristol

  • Mercure Holland Hotel Bristol
  • Accor Holland Hotel Bristol
Address: Redcliffe Hill, Bristol BS1 6SQ, England
Price range (per night):* INR6,721 - 8,906

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