Stayed in an apartment which was very nice, hosted a small gathering there and then got a call stating that we were not allowed to have people around except those on the booking and that if they did not leave he would call the police. Totally unreasonable and just barked at me over the phone. Despite the fact there was an event next door for refuge week which was playing music so loud we could hear it on the second floor. I found the on call staff unfair and no indivdiual should be spoken to in the manner that I was, it totally runied our evening and even now he would not apologise for his manner. Despite the fact having a 'party' is not specified in the terms and conditons. i was a paying customer and should have been treated as such. A lesson in customer service would be highly recommended.
