My husband and 2 children stayed for one night this past weekend.

We stayed here as this hotel was the top rated within the area. I was slightly dubious, having never stayed at a Premier Inn before, but can honestly say how delighted I was with the overall experience.

Like the other reviewers have commented, the outside of the hotel isn't very pretty and is set quite close to the Motorway. It's currently undergoing refurbishment, but there was no disruption to our stay.

However, once inside, the reception staff were very friendly and helpful (Claire? brought us extra pillows as soon as we asked and even offered to print directions for our next destination when we checked out).

We had a family room, which was spotlessly clean and plenty big enough for a family of four. However, the roll away beds were just big enough for eldest daughter (5' 2'').

All areas of the hotel are immaculately clean, even the toilets by the bar!

We hadn't intended to have dinner at the hotel, but found 'The Venue' (nearby area of restaurants, cinema and bowling) really busy and couldn't get parked. Again, waiting staff (Josh) really helpful and food was generous and well priced.

Breakfast was buffet style and plenty of choice. Again, staff really attentive (Lisa) and helpful.

Would highly recommend this hotel. Excellent value for money (£59 for the room and £8 per adult for breakast - kids eat free) It's a pleasure to come across so many helpful staff - my compliments to them.

Stayed at this hotel in June 2012 with my partner as we had planned some activities in and around Bristol. Fantastic value for money, our room cost £55.00

The hotel was lovely:
- Bathroom and main room was spotless, completely clean, with a fantastic shower, good bathroom lighting and large mirror.
- The main room was big, spacious, a HUGE bed, fresh clean sheets, and we had a fantastic nights sleep, television had plenty of chanels, and tea and coffee were provided.

We dined at the resturant on the first evening and it was fabulous. A wide variety of foods, cooked fresh served beautifully. I had a pizza which was amazing. Compliments to the chef.

Service here is fantatstic, when arriving and leaving all staff were very polite. We did not have any problems but if we did we felt we could of gone to the staff for help without a worry..

***One particular member of staff that was working as a waitress in the resturant when we dined was FANTASTIC. I have never in my life been served on so well in my life. She was kind, polite, very helpful and made us feel very welcome. She providied us with pizza boxes so we could finish are tea off in the evening as we were stuffed.
I do not remember her name, but she was tall, slim, very pretty, with bright blonde hair, if you know her then a BIG thank you from us.

Our car was safe in the overnight car park and was not at all damaged.

- If I have to give some constructive critisism, it would be that we received a wake up phone call aty 9.00am in the morning, which was fine as we were awake and up, but someone who is having a lie in may not like this.

Overall a fantastic hotel, which I reccomend to everyone, great service.
Thank you, will look forward to staying here again.

Cant knock this place...
Staff are Fab! (The night staff!) Cant comment on day sorry..

Rooms Clean, Tidy, If you need anything they will bend over backwards to help you!!

Food top pub grub :)

Stayed 3 night for work.... Will be good when the rest is built :)
Great location to shops..

I stay here a lot when visiting my children. The staff can not do enough for us and the kids just love them. All the staff are fantastic lead by Julie. Thanks to all there and will see them soon.