The rooms were clean, fresh & tidy. Food in the Beefeater was lovely, Hotel receptionist was rude, unhelpful, unsympathetic & arguementative.
Sadly we had a noisy stay due to drunken lads being too loud at early hours.
Overall, if you need a place to stay for Bristol or bath the position is good, so if you can ignore the bad elements of this place, it's a good area for commuting to both places.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
15 February 2012
Thank you for your review. At Premier Inn it remains our main objective to deliver a high standard of and service in a relaxed and comfortable environment, I sincerely apologise that on this occasion we failed to do this. Please be assured your comments have been noted and will be followed up with the Customer Service Team at our Head Office. Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC