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Marriott Hotel Bristol City Centre – reviews, photos

4.0 of 5
2 Lower Castle Street | Old Market, Bristol BS1 3AD, England
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Marriott Hotel Bristol City Centre
Marriott Hotel Bristol City Centre
Marriott Hotel Bristol City Centre
Marriott Hotel Bristol City Centre
Marriott Hotel Bristol City Centre
Marriott Hotel Bristol City Centre
Ranked #20 of 97 hotels in Bristol
4.0 of 5 stars 171 Reviews
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171 reviews from our community

What travellers say about this hotel
  • Room service(8)
  • Very good(7)
  • Car park(7)
  • Cabot Circus(6)
  • Executive Lounge(6)
  • Flat screen TV(5)
  • Swimming pool(5)
  • Double beds(4)
  • Clean and tidy(3)
Traveller rating
    47
    82
    27
    11
    4
Only show reviews for Family (36) | Couples (47) | Business (35)
Date Rating
Gravesend, United Kingdom
Top Contributor
107 reviews 107 reviews
Reviews in 31 cities Reviews in 31 cities
57 helpful votes 57 helpful votes
“Very good (apart from the empty reception an TV remote)”
3 of 5 stars Reviewed 8 February 2012

Arrived late at night after a long tiring day and not the best of journeys on a crowded train from London. Wasn’t best pleased to be standing in front of a deserted reception desk waiting to be checked in when all I wanted to do was drag myself up to my room, have a cup of tea and crash out (I’d already phoned ahead to notify them I’d be a late arrival). I pondered if the deck of the Mary Celeste (when first discovered adrift on a calm sea) was as serenely tranquil as this. Time passed and I considered the possibility of checking myself in (if I could just figure out how to work the computer and perhaps, while I was at it, arrange a complimentary upgrade?). Eventually a surprised looking receptionist showed their face and asked “Are you checking in?” – I felt like saying “Of course I am – why the hell else would I be standing here?” – instead I just meekly confirmed that I was indeed “checking in”.

Up in the 11th floor room, everything was comfortable enough – warm, spacious and clean with a reasonable amount of working space. Couldn’t get the TV to change channels though – re-arranging the two batteries in the remote control produced a spasm of improvement. I considered the possibility of extracting whatever battery life remained by warming them under my armpits or possibly even my testicles – instead I phoned down to reception to complain “The TV remote control doesn’t seem to be working” – the confused sounding receptionist responded by asking “Your TV remote control is working???” - I felt like saying “Why would I be standing here at midnight in my underpants phoning to say that the TV remote control is working?” - instead I just meekly replied “I think the batteries have expired”. Five minutes later, knock at door – suitably re-trousered I take delivery of two gleaming new batteries.

To the Marriot’s credit the bed was very comfortable (I’d have shipped it back home if I could) and I slept really well – I discovered quite quickly how to work the powerful shower (not always obvious) – also the breakfast tray that was delivered to the room arrived bang on time and was very good indeed.

Despite the glitches on arrival this is a comfortable hotel for an overnight stay, particularly for business users and very well located. I’d stay here again the next time I’m in Bristol. I suggest though that a large clanging bell or possibly even a gong or megaphone be placed in reception for guests to announce their arrival – oh, and bring a couple of AAA batteries with you.

  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shropshire
Top Contributor
54 reviews 54 reviews
Reviews in 15 cities Reviews in 15 cities
30 helpful votes 30 helpful votes
“Short stay”
4 of 5 stars Reviewed 7 February 2012

Stayed at Marriott Hotel Bristol City Centre on 6th February to attend Katherine Jenkins Concert. Staff very helpful, bedrooms well appointed, large and clean and excellent breakfast. Would stay again.

  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brixham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
100 helpful votes 100 helpful votes
“Nice Room, Shame About The Bed!”
3 of 5 stars Reviewed 5 February 2012 via mobile

We stayed at The Marriot for 1 night with our 2 children. It was our first stay at The Marriot. having stayed at Premier Inn, The Grand Thistle and Radisson Blu, all in Bristol. We arrived at 7pm and had reservations at Jamie Oliver's for our daughters birthday so we left our bags and headed out. On first impressions we were happy with the large room with 2 double beds. We were on floor 6.
On returning to the room My husband and I had the bed facing the tv, our youngest is 5 so we put him to bed, he was soon asleep. Our daughter shared with our little one. As hubby and I got in to bed we found we rolled in to the middle of the bed together! There was a very bad dip in the middle of the bed, making it impossible to sleep separately! The following morning I was surprised to read the brochure in the room regarding the fabulous beds at The Marriott, I should think they would check the beds on a regular basis! I have to say that the pillows were the best I have found in a hotel! I really don't like a hard pillow and the ones at The Marriott are lovely and soft.
Our youngest likes a bath, But the bath in our room was so slow, it took 20 minutes to run and it wasn't very hot. The shower wasn't any better and I decided against trying to wash my hair under the dribble of water that came from the shower head!
Breakfast was very busy, the porridge had run out. I asked for some more and after 10 minutes a fresh pot was bought out, unfortunately it wasn't very hot! My husband enjoyed his fried breakfast and the children enjoyed cereals and croissants.
All in all we enjoyed our night away! If it hadn't been so late when We returned to the room we would have complained about the bed but our little one was asleep by the time we got into bed!

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Daisylou about Marriott Hotel Bristol City Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loughton, United Kingdom
Top Contributor
54 reviews 54 reviews
Reviews in 36 cities Reviews in 36 cities
43 helpful votes 43 helpful votes
“A One Night Stay................”
4 of 5 stars Reviewed 31 January 2012

Stayed one night while attending a charity event at the hotel.
Amazing beds in the twin rooms, huge! Bedrooms were clean and well equipped - Iron, hairdryer, tea/coffee, trouser press etc.
Very good gym and spa facilities, nice coffee shop and bar area and the staff were polite.
No free Wi-fi though.
Parking was free with the room in the multi storey above the hotel,.
Only let down was the breakfast buffet, shocking! A tasteless pile of cold food, I am not fussy but it really was inedible.Don't waste your money, go to the shopping complex near by.

  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
65 helpful votes 65 helpful votes
“Easy for Bristol Shopping and Attractions”
4 of 5 stars Reviewed 30 January 2012

Visited in November and found this hotel to be og good standard. Good menu for dinner and a good wine selection. Access to shopping and all of the center of Bristol. Also only a mile from the station and trains to Bath.

Room Tip: Ask for a room over looking the park, you can see all across Bristol.
See more room tips
  • Stayed November 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Marriott Hotel Bristol City Centre

  • Marriott Bristol
  • Bristol Marriott
Address: 2 Lower Castle Street | Old Market, Bristol BS1 3AD, England
Price range (per night):* INR7,393 - 14,395

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