Centrally located in a nice part of the town. Parking was included int he price which is unusual for central Bristol. Staff all very friendly and happy. The room was well appointed although you had to pay for wifi. Bed was wide at 6 foot. Breakfast was in a nice setting and the food quality was OK, however, the range of food available was good. The gym and pool were a little below average, but they covered everything (dumb bells up to 42Kg and a few of the standard aerobic and anerobic machines) I needed. They are both just a bit narrow.
From what I've described aboave you'd think that's worth 3.5/4 stars. And you'd be right. The problem was they had a function on and when some of the people left at 2:30am, the noise they made in the street was very loud, singing, hanging round and generally being drunk. This was followed by the sound of workers packing away equipment until 5am. Probably the worst night I've had in a hotel.
As I sit here feeling very tired and lacking energy to go out training tonight, I could very easily give this hotel a 1 star. I'm not saying the hotel is going to be like this every night, but if you stay, ask for a room at the back (I'd asked for a quiet room when I booked).
£77 per night.
Room Tip: Ask for a room at the back, definetly not one at the front if you want a quiet room.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
19 February 2012
Dear Guest,
Thank you for taking the time to feedback your comments following your stay with us.
I would like to apologise for the noise that you experienced from a function held at the hotel during your stay. We try to encourage guests to keep noise to a minimum, however when they get out of the hotel we obviously have very little control. It is our policy for equipment not to be broken down until 7am in the morning, so this will certainly be investigated as to why this happened.
We appreciate your kind comments regarding the staff being friendly and happy.
We hope to welcome you back to The Grand Hotel in the future.
With kind regards
Jacquie Hanson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC