Stayed for one night and booked this hotel because it was a bed for the night and I was continuing my onward journey next morning by rail.
Hotel across from station - which incidentally was designed by Kingdom Brunel and is spectacular.
Hotel does look like a multi storey car park and is not attractive in the slightest.
Very basic, reception is adjoined to bar which houses breakfast dining area.
\check in quick, efficient and friendly. Vending machine in reception if you want a coffee, latte or whatever. Vending machine for cans and choc.
No food available, however some takeaway menus in reception and they will lend you a plate and cutlery!
Bedroom clean, spacious and well decorated but basic.
Bed comfy, pillows comfy and a choice of firm or soft. Good nights sleep and no noise even though I was at front of hotel.
Breakfast - continental and some scrambled eggs and baked beans available.
Great for a stopover but wouldn't want to holiday here!

This hotel has clearly seen some heavy action. As such, it's not an exceptional Holiday Inn Express. It is slightly shabby. Roadside rooms suffer from traffic noise.

That said, the hotel is very well located for rail connections, Temple Meads staion is seconds away.

Drivers should note that the car park has been made very secure. This is a good and bad thing. I guess that it is a clue to problems tthat may be prevalent in the area.

Reading all of the negative reviews here, I am very surprised- I had a great experience. After flying overnight, seeing that the hotel was directly across the street from where the airport bus stopped was such a relief. I arrived in the morning, and the staff let me store my luggage for the day and have breakfast, which was great. Then I walked across the street to catch a train. Their wireless internet was reasonably priced and reliable. The customer service exceeded my expectations, and I would recommend this hotel to anyone.

I stayed here for a few days in May. The hotel is adequate, rooms are comfortable and bathrooms have a nice simple design.

The staff were friendly and helpful. The food in the restaurant was surprisingly good in the mornings with fresh food, juice, tea and coffee etc.

Next to train links and not too far from the city centre but no the best location on the main road and very very very difficult to park unless you use the car park at an extra fee around the back which has limited Holiday Inn spaces.