We stayed at the Prancing Horse Retreat as one of four B&Bs on our honeymoon. We were looking forward to this B&B the most out of all of our stops on our vacation because of its claims to luxury and a gourmet breakfast, excellent hospitality etc.

We couldn't have been more disappointed, especially for the price we paid. It was almost three times the price of anywhere else we stayed and ranked dead last for breakfast. The owners are rarely there anymore as they are apparantly spending their time on another business venture; it shows. They had a friend looking after the place who was given no help or suggestions on WHAT to make us for breakfast or HOW to make it. The bread and juice was of the lowest quality. We were served a "Popeye Sandwich" for breakfast. With a side of toast. Essentially, eggs on toast with a side of toast. Breakfast took us about 10 minutes....not what we were hoping for at around $300/night (we had their nicest room).

For our second morning, we asked if there would be any change in the menu. The man said sure but hadn't a clue what that might entail so we suggested potatoes and bacon etc. He did cook some potatoes the next day with eggs, no meat again. There were leftover eggs and he said he'd save them for the other guests- who were eating an hour later than us! Yikes!

This poor man was incredibly kind and welcoming but clearly and we truly enjoyed his company, but he had never had to prepare breakfast for anyone before. And certainly not for guests who are paying $200+ per night for a room. I was feeling bad that the owners had not instructed him on what to serve. If he wasn't going to be making scones from scratch they could've at least told him where to buy some high quality pastries and juice. Quite an oversight and terribly irresponsible.

There were small things broken in the room- a light switch and a few other things that just made the place feel a bit forgotten about.

If you're looking for a place to stay, the rooms are comfortable and the view is beautiful and you get something to eat in the morning. If you are truly looking for a BED & BREAKFAST, as it claims to be....this is definetely not the spot.

I live in Asia and attempted to make a booking at the P.H.R for a dear friends wedding in August of 2010. To begin with the website booking service never worked on various attempts, so I emailed the owners to see if I could make a booking. After several emails back and forth for what should normally be a simple process, I made a booking in December '09 for three nights. At no point what so ever whilst emails were exchange was there any mention of any charge being put through, so when i saw one nights accommodation charged to my c/c I was quite astounded. It is normal practice to obtain authorisation to charge a potential customers c/c, especially after having obtained the details just to "secure" the booking. WHAT HOTEL CHARGES FOR A STAY 9 MONTHS IN ADVANCE?? After questioning this, i was told it is their policy to charge for the firsts nights stay. However AT NO POINT OF THE BOOKING PROCESS, WHICH HAD TO HAPPEN VIA EMAIL BECAUSE THE WEBSITE NEVER WORKS, WAS ANY OF THIS MENTIONED. To make matters worse once I discussed this with the owners and cancelled the booking, NO ATTEMPT WHATSOEVER WAS MADE TO REFUND THE CHARGE. I was guaranteed a refund, it never eventuated and 2 months later, after I had to contact them again, I was given some BS story about their bank not letting them make refunds. The biggest scam I have ever heard: their policy is to charge you for the first night stay immediately upon booking, but they don't refund, so even if you cancel and never stay there, YOU STILL GET CHARGED! To add insult to injury, Elaine was never at any point of the cancellation process helpful, honest or earnest, traits a person running their own motel should learn to possess. I have never ever came across worse service from a b&b/hotel/motel/resort anywhere in the world. Would not recommend it as a kennel.

Elaine was extremely welcoming and accommodating, room was huge and comfortable, lots of great touches with direct access to the deck with its unbelievable views. Breakfast was great and there are nearby nature walks. Loved this place and will return.

I spent an evening there with my friend over the Christmas New Years period. The place was spotless, the room was spacious and the staff was friendly. The view from this mountain top location place is incredible. Two thumbs up, highly recommended.