We've stayed at this hotel on several occasions and have always been pleased with the experience. The hotel staff are consistently great to deal with.

Now that BW has segmented its brand into three categories it is a little easier to anticipate the relative quality of their offerings. Although this hotel is in the vanilla category it is newer and better maintained than several of its BW peers.

The location is quiet and Cochrane has a good selection of restaurants from which to choose. The rates are a little lower than one would find for a comparable property in Calgary and the travel time to Calgary is ~30 minutes.

If there is a potential downside it would be that there is a chance that you'll encounter some noise if vehicles are left idling at night in the vacant lot adjacent to the hotel in cold weather. It is a popular hotel with work crews and they may need to warm the diesel engines in the morning before pulling out. That statement is true of any of the hotels in Cochrane. The sound proofing in the rooms is very good though, so this isn't likely to be a problem unless you prefer to leave your window open.

We stayed a week to attend to family affairs...my husband is in a wheel chair, and while the bathroom wasn't totally accessible, it worked very well for us. 2 queen beds. Staff were helpful and attentive.
Only one handicap parking spot...could have used at least one more spot, but wasn't really a problem as there is lots of on site parking...only front door is w/c accessible.

Must give 24 hour notice to leave or pay an extra day (even if you sign out at 9 am), issue settled with head office involvement. Internet difficult to connect. Spa/jacuzzi not working, closed by Health Canada. Business room with two computers, only one connected to internet. Thermostate set permanently to 'too warm'. No city newspaper -only local ones which are free anywhere in town. When extremely ill, could only dial 0, begged for someone to call husband when ill, could not handle phone too ill: owner came and could not understand the hotel phone either, and returned two hours later with cold cloth for my head when she offered it while standing by my bedside phoning husband, I was so sick. Was told that I should have read policy on line before siging in. Many 'misunderstandings' about room rate change to monthly rate from daily, never mind - left instead due to frustration and room too hot. I am guessing some of the 'misunderstandings' may be ESL issues. Booking through the hotel directly enables a cheaper rate but will not stay there again.

We spent one night here on the way to Banff. It is a newer facility, clean, nice breakfast.