The Holiday Inn chain (IC Hotels) maintains a uniformly good standard so there were no surprises here. You get a clean, well appointed room at a reasonable rate. There is no swimming pool, no restaurant, no bar, and none within walking distance but there is FREE Parking, FREE WiFI, and FREE breakfast. The big name 5 star hotel down the street charges for all of these. There is a shopping mall about 10 minutes drive away. Driving to Vancouver is a bit of a task at the moment due to the construction on the highway. Kudos to the front desk staff and to the breakfast lady for their helpful and good service!

Overall, I've really enjoyed stayiing at this hotel. The beds are really comfortable, free full breakfast, indoor swimming pool, jacuzzi and sauna. The staff is also really friendly. The only thing that made it unpleasant this time around was the very strong smell of air freshener. It was a little nauseating at times. Usually, hotels are very good about avoiding strong fragrances for their patrons. They keep their rooms and hallways clean but avoid using products that might turn some customers away. This is the first time I've encountered this problem in any hotel. Even my friend who loves scents thought they poured air freshener all over the place. I had to run the fan all night. Would love to come again but only if the strong fragrance is no longer an issue. Too overbearing throughout entire hotel except in the pool area. Clean is fine, strong smell of any kind is not. By the way, the roomed seemed cleaned, but it was hard to tell since fragrances can mask cleanliness.

We stayed at this hotel because it was close to our friend's home in Surrey and because it was well recommended.
We couldn't have been happier with the hotel - the room was a good size with plenty of space to relax, a double jacouzi bath and large shower. The bed was very comfortable with good pillows and enough covers to give a good nights sleep.
The breakfast room has a lovely outlook over a small courtyard and forrested area; the menu was excellent with a good variety of choices.
Next to the Reception desk is a small supply of snack food for guests to purchase at any time; there is a coin operated laundromat for guests and a Business Centre with free internet as well as WiFi in the rooms.
We found the staff helpful and happy to give directions and options for us as tourists from Australia. The hotel is not too far from the sky train so it is very easy to travel into Vancouver.
We hope to return to visit our friends again and will be happy to stay in this hotel!

Now this is a review of a hotel where I did not stay myself but had put up guests who were here for a wedding in the family. We booked this hotel afer checking out many in Surrey and adjoining areas. We liked the rooms and the attitude of sales staff who promised to make the guests have a memorable stay. And I must say that the well travelled guests from Toronto had only superlatives for this property. Everyone loved the spacious rooms, the hot and delicious breakfast and great service. My wife and I spent many hours with them in their rooms during their extended stay and we came back with the feeling of great satisfaction with our choice. Our guests made special mention of the spa and cleanliness. The hotel is very close to Surrey's largest shopping mall and Trans Canada Hwy 1 as you can get onto it within a couple of minutes and go anywhere from Vancouver, Whistler to Fraser Valley and BC Interiors. Our special thanks to Raman Toor, the Sales Manager, for being true to his word.