okay, where to begin... myself and 8 co workers stayed here for between 8 months and a year.. The beds were very comfortable, the rooms spacious, and I loved having my own kitchen and laundry. However, the staff was not always very welcoming to a group that spent well over $100,000.00 there and had the rooms full every single night. The lower floors are in desperate need of new carpet and furniture, but the upper floors are still quite decent. Having Moxie's downstairs is a bonus, despite their high prices. The staff, the food, and the drink there were all above standard. Parking is a pain and you have to get there early to get a decent spot, but thankfully the guest portion of the parkade is secured behind a gate that only opens with a key card. Location wise, well, that depends. You are close to shopping and transit, and only two blocks to the freeway, however, in rush hour, the two blocks to the freeway takes 45 minutes, and the neighbourhood at night is a great place to get shot or robbed by some crack head. You are not near the skytrain so getting into Vancouver means either drive or shell out big bucks for a taxi. All of the conveniences are near by as far as shopping goes, but you want to get there before dark, or have your own car, which will probably get broken into while you shop. That is to be expected in a metropolitan area, but my biggest beef was with the front desk staff, the managers in particular. They seemed unmoved by the fact that we were very regular, very high paying customers... not that that entitles us to anything, but you would think they would at least seem thankful for the business. Instead they act as if they were doing us a favour letting us stay there. After several months and thousands of dollars spent, they still refused to move me to a higher floor. I had to sneak up a level at a time by sweet talking the night staff... I would stay here again but only because of the corporate discount I receive and only if I was to be there long enough to make use of the kitchen and laundry. If here for a short stay, try the Sheraton or the Ramada... The Sheraton is nicer, the Ramada cheaper, and with much nicer beds.

I stayed here on business for 12 days and was a bit disappointed by the looks of my room. Compared to the internet pictures of the rooms, these must have been taken many, many, years ago. The decor is 70's and the carpets are all stained. The hotel needs a make-over badly. I stayed on the 4th floor so the noise from 152 St was very loud at night and the only view I had was of some apartments next door. Yes, the rooms do have all the ameneties of home, full kitchen, washer and dryer, & dishwasher but the money I saved by being able to eat in did no good as the price to stay there is way over priced. I have paid less for a four star hotel in downtown Boston!
I do want to mention that the hotel staff is very helpful and friendly and my room was kept clean, so I have no complaints there.

We stayed at this hotel on Christmas Eve and Christmas Day so that we could have all our family with us at Christmas, as we live out of town. We had two suites and we ordered our Christmas Dinner for 16 people from the Sheraton (who had a complete Christmas Dinner take out service) around the corner. When we arrived, the hotel had one of the suites set up for the dinner with a long table for 16. The hotel could not do enough for us and they made our Christmas very joyfull. The suites are well equipped with a fully equipped kitchen including dishwasher and large bedroom. We used the other suite for our pre dinner and present opening. This is an excellent family hotel.

This place is really great. It has everything that a traveller would need. Wired internet (much better than wireless, but still not as fast as it could be), in room laundry and complimentary paper every morning. The rooms were spacious and had quite nice views. The maid even does your dishes! Service was good and the Moxies in house was nice, even though they don't serve breakfast (a major pain). The location is close to the bus and the Guildford Town Centre Mall. If I am ever in Surrey again I will definitely patronize this property.