Great service and very clean. Only stayed one night....it was a very late night and we were able to check out later than usual, giving us a chance to sleep in. Thanks so much!

We stayed at the Ramada for almost 2 weeks and the room was great, the staff were super and friendly as well as helpful. The location was convenient with ready access to major roadways and to restaurants, shopping was nearby too. We often stopped to chat with the people at the front desk, whether it was late at night or early in morning, the chats were warm and personal. The location of the hotel made us wonder about noise from the major roadway at the front of the hotel yet we could not hear any of the traffic noise in room. Morning breakfast and coffee was good too and extremely convenient.

Thank you to the staff for making this trip for us stress free and pleasurable.

Ray

The hotel appears fairly nondescript, but that doesn't reflect the wonderful service of the staff inside. Being greeted in a friendly manner and having a quick check-in was a good start, but what set this hotel apart for this traveler. Having forgotten contact lens solution, the intention was to walk to the nearest pharmacy, but the location of the hotel did not provide many walking options (i.e. located on a high traffic thoroughfare). Fortunately for me, having spoken to the front desk attendant, she indicated that the maintenance manager was heading to the local grocery store for hotel business and after checking with him, he happily offered to take me on his errand run since he was coming back to the hotel anyways. Fifteen minutes later I was back at the hotel with the required lens solution and very much impressed with the service that was so above-and-beyond what could be expected from a hotel.

P.S. The room was comfortable and appeared well maintained.

Thank you for your follow-up email. The only comment that I would make is that the housekeeping gal that I tried to give a money tip of appreciation to wouldn't take it. I wished she would have - it was the only way that I could show my appreciation for the tremendous service that housekeeping provided. This had to be the best stay over that I can remember in my travels. Great service from very friendly staff. I hope over the years that you don't lose sight of how important this is to those who guest with you. One of the quickest ways a holiday can be ruined can be at the place you end up staying. It has an effect on the start to the end of your day. Your Ramada Inn provided very favorable experiences both for business and pleasure. I would like to thank you for our room upgrade. My wife and I and our guests from Texas enjoyed our stay. Great breakfast area by the way! Lord willing - we will be back.

PS - I have seen other less establishments with awards from their head office. Yours really should have one from head office on your wall