I was there for only two nights, but in the middle of winter with rain everywhere, the Sheraton was a bright spot. Friendly and accommodating staff made my stay all the more pleasant. Large, comfortable room (I'm a Starwood member, so that may have had something to do with it) and brew-in-your room Starbucks made those dreary mornings more manageable. Their Fresh dining room was better than restaurants in many hotels in which I've stayed, even if I found their menu a little short. I can't comment on their breakfast - I'm an egg Mcmuffin fan, so I walked down the block for that :-)
There were a couple of minor shortcomings in my room - a missing hook on the bathroom door was one - but I drew those flaws to the attention of Curtis in the lobby and he promised to have them sorted out. And I believe him.

Stayed here while in Surrey on business. Easy access to parking garage, with in and out privileges. Room service was fast and very good. Service was excellent by everyone I encountered. The beds were very comfortable although the king sized pillows I had were terrible. They fell flat when you laid on them. I ended up taking the couch cushions and putting them underneath one of the regular bed pillows to give my neck some support. I didn't bother complaining, I made due with what I had. I liked that you could open a small window within your huge bedroom window, for some fresh air. Bathroom was very clean and huge. I appreciated getting re-stocked for shampoo and conditioner each morning. I forgot my own, have long hair so go through more than half the bottle each time I shower. They asked about visiting Vancouver before, told them it was my first time and they said let's make sure you get a mountain view room then. It was a great view for a first time visitor. I did not end up eating in the restaurant while I was there, but the food ordered via room service was amazing. The hotel is across the street from Guildford Mall (I think that's the name) and it's huge. You can walk or drive over, very handy if you've got some time to kill. It's not near the Sky train, not sure if they have a shuttle or not. Very close to the #1 Highway which I needed to get to my office. All in all, this was a great hotel, great rooms and great service. I will stay here again.

Lovely hotel, attentive service, good gym and spa facilities. Excellent driver provided for city tour. Pay the extra and get sea view room on club floor. View incredible of Gateway of India, club room services really useful. Spa treatments good and reasonable. I would stay there again.

I had no complaints. We stayed for a week for business. Staff was available and helpful, but left us to our daily rounds. Food was excellent. The business center was great for our needs.