Originally from Nova Scotia, now living in Ontario, we had to travel suddenly to Nova Scotia for family reasons. We were trying to be as economical about it as possible.
But don't stay here to save money. Yes , it was inexpensive, and maybe they have better rooms but ours was awful. The room had been updated a bit (the bathroom) but not the rest, and the smell of the decades of carpet deoderizer was too much. We stayed the night because we were too tired to go searching for somewhere else. But it is off my list.
Due to winter driving (fewer daylight hours and snowy conditions) we decided to spend two nights on the road on the way down and on the way back and we stopped at Riviere du Loup (Comfort Inn - surprisingly good !) and Amherst on the way down, and on the return we stopped at Grand Falls (Best Western -- perfectly fine), and then Drummondville (Motel Drummond, nice, clean and great price !)
If you must stay in Amherst......don't stay here. (dinner in the dining room was dreadful too)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
10 January 2011
Dear ‘hopetogo’,
We’re replying in thanks for leaving a comment about your stay with us. Every comment is taken very seriously, both on a physical comment card, as well as here on the internet, whether they are about a positive stay, or a negative one. We want to apologize for your stay, and wish there might have been something we could have done while you were here to make your stay more comfortable. As we are un-able to specifically locate your whereabouts that you may have stayed in our hotel, we can only guess where you may have been and where the problem originated.
You are right to assume that we do have nicer rooms in the hotel that are newly renovated and non-smoking. From the description of the room you gave us, we can guess which area of the hotel you were in, and believe is the section due for renovations. There was some heavy carpet cleaning done in this section last month as well, which may have been the scent that bothered you. Again, we apologize for this inconvenience for you. If the problem had been brought up when it arose, we would have been happy to accommodate you better. The feedback on your dinner has been passed along to the appropriate department as well, to help with future quality control. Every meal should be enjoyable, and we strive to achieve better quality and customer service. If you plan to come out in our direction again, you can call us at our toll free number at 1-800-561-0000 and we’d be more than happy to accommodate your needs, as well as offer you an upgrade.
Thank you very much for your time, and wish you safe, and happy future travels.
Amherst Wandlyn Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
