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Riotel Matane – reviews, photos

3.0 of 5
250 Avenue Du Phare Est, Matane, Quebec G4W 3N4, Canada
Hotel amenities
Riotel Matane
Ranked #1 of 4 hotels in Matane
4.0 of 5 stars 65 Reviews
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65 reviews from our community

    Trip type
Traveller rating
    23
    24
    9
    5
    4
Date Rating
Montreal, Canada
Senior Contributor
24 reviews 24 reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
“Very nice for a small town hotel”
5 of 5 stars Reviewed 10 January 2012

I stayed here on business January 3rd to 5th. As this was right after the holidays, and in the middle of winter, I didn't expect much, since this hotel is situated in a small town on the St-Lawrence Seaway, with nothing much to offer tourists at this time of year. However, I was happily surprised by not only the quality of the accomodations, but also the level of service, especially considering that there could not have been more than 20 people staying there. Everything you need is right there, the room is well equipped (flat screen T.V., free WiFi, fridge, iron, great bed and linens). Very quite (obviously!). I would not hesitate to return in the summer to see what the pool and the beach are like.

Room Tip: Ask for a seaside room in the main building
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  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jeanlap about Riotel Matane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
35 helpful votes 35 helpful votes
“Location says it all”
4 of 5 stars Reviewed 4 October 2011

This hotel doesn't look like much from the outside (particularly the "seaside pavilion" where we stayed, which resembles student apartments), but you can't beat the location right on the beach. The room was quite comfortable and the view was gorgeous. We strolled to the restaurant for a good dinner and afterwards we sat in front of the outdoor fire which was great.

We never got the knack of booking breakfast with our room, but we had a good hot breakfast, reasonably priced.

We visited near the end of tourist season, and the whole place seemed a little worn out. In particular there is a ramshackle, listing building on the premises, apparently used to store stacking chairs, with "Boutique" painted on its roof. A photo op but nothing more.

I did not feel the service was exceptional but it was polite and courteous.

I would recommend this hotel mainly for the location.

  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask sdtripper about Riotel Matane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario
Reviewer
3 reviews 3 reviews
Reviews in 4 cities Reviews in 4 cities
“"Very Impressive at a Great Rate"”
5 of 5 stars Reviewed 30 September 2011

This was our 2nd stop of our 9 day east coast road trip. Located on scenic Highway 132, Riotel Matane is very impressive. Reception staff was very organized and helpful. Trendy Room located on the second floor is very modern and very roomy. It came with a fridge, microwave, Keurig Coffee maker, and large flat screen TV with video input panel. Large walk in shower with large overhead rain showerhead. Nice restaurant with large windows overlooking the St.Lawrence river. Breakfast was not overpriced with quick service. Would definitely recommend this hotel for anyone travelling through this area.

Room Tip: Second floor rooms do not have elevator service.
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  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask GoalieMomOntario about Riotel Matane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port-Daniel, Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Great Hotel”
5 of 5 stars Reviewed 21 August 2011

My wife and I stayed here in the midst of a long road trip. Arriving around 11 PM we were informed that they did not have a copy of our reservation. However, they were very apologetic and did come accross our reservation. The problem was that the online system never sent them a copy of our reservation. Even through they had the same type of room that we had booked available, we were given a better room, a discount of $40 on the room and a full hot breakfast at no change (which was not included in the booking). The whole process time from the time we arrived till we were in our room was only about 10 minutes, thus they truly compensated for a slight mistake.

Having stayed at this hotel earlier in the year, the beds are some of the most comfortable beds that I have ever slept in, and they have a very modern decor. They are located right on the main road in Matane and the staff are very helpful and will do their utmost to serve you in either French or English.

I will be sure to stay here again.

  • Stayed July 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask PepsiCola5 about Riotel Matane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marina Le Pen, Responsable relations clients at Riotel Matane, responded to this review
16 September 2011
Dear reviewer,
Your feedback is much appreciated and we will transmit your positive comments to all our employees and we hope to serve your lodging needs in a near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamilton, Canada
Senior Contributor
34 reviews 34 reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
“Comfortable hotel with a helpful, bilingual staff.”
5 of 5 stars Reviewed 31 July 2011

We stopped at this hotel during a trip to the Gaspé Peninsula and found it to be very conveniently located off the main highway. The hotel is easy to locate and there is ample parking. The staff is welcoming, courteous, helpful, and fully bilingual. The restaurants in the hotel offer a good dinner at a reasonable price. We were there for the lobster season and it was a good value. The room we had, a Trendy Room on the second floor, was large, clean, and tastefully appointed. The bed was comfortable and the rain shower was a nice feature. In summary, the Riotel Matane is a comfortable hotel offering very good accommodation at a reasonable price.

  • Stayed June 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask trainfan2000 about Riotel Matane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marina Le Pen, Responsable relations clients at Riotel Matane, responded to this review
2 August 2011
Dear reviewer,
Thank you for submitting a review about our hotel on Tripadvisor website. We are glad to see that you enjoyed your experience at the Riôtel Matane for different reasons and we will make sure to keep providing the same level of service for future visit!
We are also pleased to note that you enjoyed our "All-you-can-eat lobster" package, available in our 3 hotels in Matane, Percé and Bonaventure.
This special offer starting at $89 per person is an annual event and will be back next year from May 18 to July 13, 2012
We look forward to welcoming you again!
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Additional Information about Riotel Matane

  • Riotel Hotel Matane
  • Matane Riotel Hotel
Address: 250 Avenue Du Phare Est, Matane, Quebec G4W 3N4, Canada
Price range (per night):* INR3,901 - 12,038

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