First off, this isn't a "couples resort" so people complaining that there are kids here are at the wrong type of resort. There are many couples resorts in the area so go there if you are looking for NO KIDS!!! We went midweek in the winter, and there were still kids there. They have a kids menu, highchairs in both restaurants,toddler playroom, kids books in library, dedicated kids area in the summer, etc, so they are expecting kids at this hotel.

Our room was great and had an amazing view of the lake, and good sized kitchenette, bar sized fridge with tons of cooking supplies, utensils, etc.

Restaurants were good but pricey. Like many before have said, around $50 for breakfast and deep fried potatos.

We received a gift certificate to this hotel from people who paid full price for our package (not a groupon) and for what they paid, we were VERY disappointed with the service. My husband got attitude from the bellboy when he took the cart upstairs to bring our luggage down (yet they never offered to come and help), the maid didn't come until after 2:30 pm at which time our 1 year old daughter was napping, and they wouldn't let us borrow a high chair for half an hour to feed our daughter lunch in our room. Really not accomodating at all for what this hotel costs to stay at. They also say they offer cribs but when I phoned to make reservation, they asked me if I was going to bring a playpen so not sure what that's about either.

They also have lots of activities you can do but it was than the Caribbean with the pricetag the "excursions" are.

We had valet parking included in our gift certficate but parking seemed really far away for people who didn't have valet, especially in the winter.

Spa was great but over-priced. Would recommend splurging on the facial - well worth it, but skip the pedicure - was too rushed and $98 is ridiculous!!

Pool was great!

beautiful hotel. Lots to do. return in a heartbeat

We couldn't make it up to the top of the hill in snow where the hotel is located. The parking is down at the bottom of the hill. So, they should have given more consideration to all those guests who have to carry their luggage from the bottom to the top of the hill at check-in and out, especially in the snow. Other than that, the room and the view from the hotel are fantastic. What most impressed me was the cleanliness. The restaurants are over priced. A super mini croissant at their takeout cafe is $2.50! The popular restaurant they have requires you a reservation, so basically when you finally get there at the feont desk to check-in, you have no chances of getting into the restaurant. Nothing around the hotel, so you have the choices of eat at the restaurant or sturve till next morning. In the morning, you also face an expensive choice of buffet breakfast - $25! They give away hot chocolate around the lobby area, but it's a way too sweet! The outdoor hot tab was nice even in snow. The spa is over priced as well. But, I could vote for the cleanliness of the hotel, that's for sure.

NIce quiet hotel to relax. The constant snow throughout our stay added to the relaxing atmosphere. All the food in the food outlets were good. The only drawback is that the indoor heated pool was not hot enough to take a dip during winter months. The staff throughout the hotel was friendly. The hotel had a great lounge to take it easy.