When I first stayed in the hotel, I wasn't that impressed with the amenities. Fortunately, my second visit to the hotel made me want to go back there. We experienced some difficulties when we first arrived (not getting a non-smoking room--make sure you specifically request one even if the booking agent doesn't ask if you want one), but the staff at the hotel was absolutely phenomenal--they made this stay even better than our first. This time we stayed in a spacious room with a kitchenette, a fireplace, and a gorgeous view onto the lake and the pool. It made all the difference, as did the fact that they found us a non-smoking room. I was so happy with the helpfulness and friendliness of the staff, not to mention the fantastic room, that when I come back I'll stay at this hotel again. Hopefully, we'll have good luck with our rooms on our future visits!
Room Tip: Specifically request a non-smoking room to avoid confusion.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
15 January 2012
WOW thank you so much for comments on our staff we also think they are the best! We already share your positive feedback with them. We are glad that you have enjoy the room, the view and all the great service we have to offer.
Can wait to welcome you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC