my wife and i stayed at the auberge sauvignon on thanksgiving weekend of 2009.
being our first visit,we where astonished upon the owner or any other management person not present upon our arrival to check in.
we finally found a waitor in the kitchen who helped us to our room and gave us our key.
francine,the owner never came later on to check if our check in was okay,nor to apologize for not being present!
upon returning later on that evening with my wife from supper,i asked to see the infamous hidden owner,,,
francine was dining with friends,and did not seem to bothered with some details/ex: i asked:what would be served for breakfast the next morning?
she answered:"i do not know yet,whatever i feel like in the morning!"
how rude and unprofessional,not taking into consideration if any allergies etc....
the room was cozy and clean,yet no wastebasket was avalable,and bathroom door did not close well...
in the morning,francine made a wonderful crepe breakfast and was very hospiable and attentive to all our needs! what a difference from the previous day!
we where well greeted upon checking out by francine as well.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC