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Country Inn & Suites Mont Tremblant – reviews, photos

2.5 of 5
160 Cure Deslauriers, Mont Tremblant, Quebec J8E 1C9, Canada
Hotel amenities
Country Inn & Suites Mont Tremblant
Ranked #14 of 30 hotels in Mont Tremblant
4.0 of 5 stars 92 Reviews
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92 reviews from our community

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Date Rating
Nottingham, England
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Tremblant is Disneyland on Ice”
3 of 5 stars Reviewed 10 February 2012
2
people found this review helpful

The hotel is well placed in Tremblant for getting onto or off the slopes being about 50 yeards from the base of the gondola that takes you to the main ski area. You can ski back to about 50 yards if the small gondola is closed. The hotel staff were all pleasent but in general the hotel needs an upgrade. The public areas are all used by people in ski boots so will be messy and worn. The reception area had a good clean after the busy weekend but the corridors were all messy with one biscuit being on the floor for 4 days and was still there when we left. The room was clean and tidy but the bed had seen better days as had the old style TV. The bath was tiny but the over bath shower was good with lots of hot water even at busy times. Our view was over the lake at the back and was nice and quiet even at the busy weekend when lots of teenagers arrived. The smell of people cooking in their rooms pervades the corridors but not the room. The self service breakfast is OK but some days the choice was a bit lacking and there needs to be a training course for some people on how to use a waffle iron as it was constantly getting stuck. At the weekend the breakfast room was very busy but thats to be expected. At the Canadian and North Amercan holidays the hotel will be very busy at which time you wont be able to get into the breakfast room which had less than 25 tables. WiFi started at $4.95 an hour plus tax which is very expensive for something that is essentially of little cost to provide. The ski lockers are big enough for 2 sets of skis and probably boots but dont have shelves or racks to put things on. I dried our boots in the room by placing them upside down on the blow air heater. Whilst at the hotel we recieved a call from Intrawest and were stopped twice in the street for the usual sales tour and the info in the room was the sales pack for the range of properties they had in the resort. Being able to buy a room probably explained the large numbers of teenagers as I expect they will pack a room. The hotel is well placed for the range of bars in town. Overall everything works in Tremblant as its an Intrawest resort. It looks good as well but is expensive given all the extra taxes we dont see in Europe. As a guide, 2 beers and 2 small glasses of wine were $38 which is more than Austria and most French resorts. A rack of ribs was $25 plus tax. All the bills have a 'tip guide' for service. I gave around 10% as overall it was OK but nothing special. The town is mainly bar type food which are all the same, with a few higher end restaurants. The range of shops is enough for a small town but again everyting was expensive. You had one of each of the big ski/board brands and then a couple of general outdoor shops and a very small supermarket and a couple of gift shops. Tremblant is a small resport with about 35 miles of skiing on 95 runs. I'd go back as I liked it but would wait a few years and perhaps book direct.

Room Tip: Rooms at the ends of corridors will be quiet as no none is passing at busy weekends. The occupants...
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  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NH
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great location in the Pedestrian Village”
4 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

Stayed midweek and the location made for a great ski vacation in Mont Tremblant.
The hotel is right across from the cute Cabriolet that transports people up to the base where the gondola is. I suggest getting a suite w 2 BR and laregr living room and Kitchen. Our suite #244/245 faced the village and the view was very pretty. Beds were comnfortable and all else just fine. The breakfast was good , and would have been excellent for me, if it had HOT eggs, only cold hardboiled were available, otherwise lots of carb items , cold deli like cheese andf ham,and some fruit.It was nice to use the jacuzzi after skiing.
Skiing was good, but get a complentary gulde for the first morning, especially if the top is fogged in. Then you'll safely learn youtr way around the mtn and when to ski which chairs.

Room Tip: See above # of suite
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  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“It's the little things that count.”
3 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

Stayed here with friends for a weekend. It was your standard, average hotel. The room was comfortable, and clean. 'But it's the little things that disappointed me. For example, to rent a movie off of the hotel's Rent-A-Movie page, was 16 bucks. 16 dollars to rent a movie! You can own a copy for yourself for that price, or go to the cinema twice... Not that I was going to rent one, but if you had kids, I can see how that would be a pain in the butt.

Also the hotel didn't have free wi-fi. Now for 180 dollars, you'd think they'd throw in wi-fi, but you had to pay for it as you go, and it was probably 2 dollars a minute or something ridiculous. I know it's not a big deal to most, but for young people it is. It is a relatively free technology, but instead they'd rather milk it for all the pennies they can get.

One thing I was pleased about was breakfast. It was a splendid, and generous continental buffet breakfast. Definitely racked in a few points for this hotel.

The clerk at the front desk in the morning was kind of moody.

All in all, this is an average hotel, you get nothing more, and you get nothing less.

  • Stayed January 2012, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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chalexandre, Manager at Country Inn & Suites Mont Tremblant, responded to this review
1 February 2012
Dear Ibanezgeorge,

Thank you for the feedback, it help us to get better. We hope that the free access to the first track and the skating ring made up for some inconvenience you have experienced.
We appreciate your positive comments on our breakfast. It is excellent and we think it provide a good variety to satisfies all of our guest.

We hope to welcome you and your friend again
Isabelle
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Ingleby Barwick
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great Place, No Frills”
4 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

The snowboarding in Mont Tremblant is very good with many different trails to conquer. The hotels are all close to the cable car or chair lifts. We really enjoyed our stay in Mont Tremblant, however, the place is very expensive to purchase anything. The Country Inn & Suites, Mont Tremblant is a very nice place with very good sized rooms (normal room review - there are two storey suites also available) with small kitchen area containing fridge, microwave, kettle and coffee maker. The rooms are very comfortable. During the week (Sunday to Thursday) the hotel is very quiet, however on a Friday and Saturday evenings the noise level in opposing rooms and corridors of the hotel can become too much. The hotel staff seemed to recognize that this was going to happen and did little to rectify the problem. We were told that this happens due to the drinking age limit in Canada being 18 rather than 21 in the USA therefore many Americans cross the border and stay at the hotel (as it is one of the cheaper accommodation venues in Mont Tremblant. This was the only problem that we had at the hotel in our 7 night stay. I would stay at this hotel again, however, I would be better prepared for the weekend Americans next time.

Room Tip: Ask for a room on a different floor to weekend stayers.
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madoc, Canada
Top Contributor
51 reviews 51 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Stayed 4 nights - It's just OK.”
3 of 5 stars Reviewed 12 January 2012

First the bad stuff...

I stayed at this hotel along with my wife and two teenaged sons and another couple and their two teenaged sons. We were booked for four nights. Each family had a one bedroom suite with a pull-out couch. The rooms were booked well ahead and were supposed to be beside one another. Upon arrival, we learned the rooms not only weren't beside one another, they weren't even on the same floor. The front desk staff advised that unfortunately, they would not be able to locate us any closer together. Because we had planned our meals together, this made our stay inconvenient to say the least.

There was a breakfast included with the room price which included "make your own waffles." Unfortunately, the hotel didn't have any maple syrup to put on the waffles. The lone staff member was litterally running trying to keep up to the numerous people moving through the breakfast. She was simply overwelmed and needed help and as a result, the buffet kept running out of food. They need more staff in the breakfast area.

Due to insurance reasons, there are no fire places in working condition anywhere in the hotel. This really sucked on cold winter evenings and something we were really looked forward to on our stay.

Any time after 4:00 p.m. that you went to the hot tub, there were no clean towels left. Again, I think if they had more staff, they could keep up with this stuff better.

We asked for a fold down cott for our room but again, there weren't any left. Ditto for pillows.

Now to the good stuff...

The staff was friendly and helpful. The rooms were clean and well appointed. They are getting a little dated but nothing too bad...yet.

The hot tub was nice and hot and reasonably clean.

The location is great, close to everything and nice views up the village and mountain.

The bottom line...

Would I stay again. Possibly. I will wait a while until they get the fire places fixed and maybe in the meantime, they will address some of the other issues.

Room Tip: Higher floors are quieter and have better views.
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  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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chalexandre, Manager at Country Inn & Suites Mont Tremblant, responded to this review
15 January 2012
Thank you for the gift of feedback. We apologize that your request to be close to your friend’s room was not answer. We try to accommodate our guest, but sometimes it is not possible. We understand that this situation has cause you some inconvenience and we are sorry about it. We have passed your positive comments about the friendly of staff to our team. All of your comments will help us to be better in the future

Best regards
Isabelle
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Additional Information about Country Inn & Suites Mont Tremblant

  • Country Inn Mont Tremblant
  • Mont Tremblant Country Inn
Address: 160 Cure Deslauriers, Mont Tremblant, Quebec J8E 1C9, Canada
Price range (per night):* INR7,691 - 16,329

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