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Country Inn & Suites Mont Tremblant – reviews, photos

2.5 of 5
160 Cure Deslauriers, Mont Tremblant, Quebec J8E 1C9, Canada
Hotel amenities
Country Inn & Suites Mont Tremblant
Ranked #14 of 30 hotels in Mont Tremblant
4.0 of 5 stars 92 Reviews
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92 reviews from our community

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Traveller rating
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    18
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Date Rating
Montreal, Canada
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“It's the little things that count.”
3 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

Stayed here with friends for a weekend. It was your standard, average hotel. The room was comfortable, and clean. 'But it's the little things that disappointed me. For example, to rent a movie off of the hotel's Rent-A-Movie page, was 16 bucks. 16 dollars to rent a movie! You can own a copy for yourself for that price, or go to the cinema twice... Not that I was going to rent one, but if you had kids, I can see how that would be a pain in the butt.

Also the hotel didn't have free wi-fi. Now for 180 dollars, you'd think they'd throw in wi-fi, but you had to pay for it as you go, and it was probably 2 dollars a minute or something ridiculous. I know it's not a big deal to most, but for young people it is. It is a relatively free technology, but instead they'd rather milk it for all the pennies they can get.

One thing I was pleased about was breakfast. It was a splendid, and generous continental buffet breakfast. Definitely racked in a few points for this hotel.

The clerk at the front desk in the morning was kind of moody.

All in all, this is an average hotel, you get nothing more, and you get nothing less.

  • Stayed January 2012, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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chalexandre, Manager at Country Inn & Suites Mont Tremblant, responded to this review
1 February 2012
Dear Ibanezgeorge,

Thank you for the feedback, it help us to get better. We hope that the free access to the first track and the skating ring made up for some inconvenience you have experienced.
We appreciate your positive comments on our breakfast. It is excellent and we think it provide a good variety to satisfies all of our guest.

We hope to welcome you and your friend again
Isabelle
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Ingleby Barwick
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great Place, No Frills”
4 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

The snowboarding in Mont Tremblant is very good with many different trails to conquer. The hotels are all close to the cable car or chair lifts. We really enjoyed our stay in Mont Tremblant, however, the place is very expensive to purchase anything. The Country Inn & Suites, Mont Tremblant is a very nice place with very good sized rooms (normal room review - there are two storey suites also available) with small kitchen area containing fridge, microwave, kettle and coffee maker. The rooms are very comfortable. During the week (Sunday to Thursday) the hotel is very quiet, however on a Friday and Saturday evenings the noise level in opposing rooms and corridors of the hotel can become too much. The hotel staff seemed to recognize that this was going to happen and did little to rectify the problem. We were told that this happens due to the drinking age limit in Canada being 18 rather than 21 in the USA therefore many Americans cross the border and stay at the hotel (as it is one of the cheaper accommodation venues in Mont Tremblant. This was the only problem that we had at the hotel in our 7 night stay. I would stay at this hotel again, however, I would be better prepared for the weekend Americans next time.

Room Tip: Ask for a room on a different floor to weekend stayers.
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madoc, Canada
Top Contributor
51 reviews 51 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Stayed 4 nights - It's just OK.”
3 of 5 stars Reviewed 12 January 2012

First the bad stuff...

I stayed at this hotel along with my wife and two teenaged sons and another couple and their two teenaged sons. We were booked for four nights. Each family had a one bedroom suite with a pull-out couch. The rooms were booked well ahead and were supposed to be beside one another. Upon arrival, we learned the rooms not only weren't beside one another, they weren't even on the same floor. The front desk staff advised that unfortunately, they would not be able to locate us any closer together. Because we had planned our meals together, this made our stay inconvenient to say the least.

There was a breakfast included with the room price which included "make your own waffles." Unfortunately, the hotel didn't have any maple syrup to put on the waffles. The lone staff member was litterally running trying to keep up to the numerous people moving through the breakfast. She was simply overwelmed and needed help and as a result, the buffet kept running out of food. They need more staff in the breakfast area.

Due to insurance reasons, there are no fire places in working condition anywhere in the hotel. This really sucked on cold winter evenings and something we were really looked forward to on our stay.

Any time after 4:00 p.m. that you went to the hot tub, there were no clean towels left. Again, I think if they had more staff, they could keep up with this stuff better.

We asked for a fold down cott for our room but again, there weren't any left. Ditto for pillows.

Now to the good stuff...

The staff was friendly and helpful. The rooms were clean and well appointed. They are getting a little dated but nothing too bad...yet.

The hot tub was nice and hot and reasonably clean.

The location is great, close to everything and nice views up the village and mountain.

The bottom line...

Would I stay again. Possibly. I will wait a while until they get the fire places fixed and maybe in the meantime, they will address some of the other issues.

Room Tip: Higher floors are quieter and have better views.
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  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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chalexandre, Manager at Country Inn & Suites Mont Tremblant, responded to this review
15 January 2012
Thank you for the gift of feedback. We apologize that your request to be close to your friend’s room was not answer. We try to accommodate our guest, but sometimes it is not possible. We understand that this situation has cause you some inconvenience and we are sorry about it. We have passed your positive comments about the friendly of staff to our team. All of your comments will help us to be better in the future

Best regards
Isabelle
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Stouffville
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Awesome Time”
5 of 5 stars Reviewed 3 January 2012

My girlfriend and I took the book before Dec13 special and stayed there from 24th-27th. The location is easily accessible by all means. Underground parking is $10 a day. Internet is free if you join the Club Carlson. It’s not the greatest connection especially if it’s shared by multiple devices. We are not skiers but enjoyed the spectacular scenic routes on our way there and during our stays. Tubing is free after 6pm but I am sure most people there are for the ski hills. Please research a little before you get there for your food selections. There are some nice finds in the area. I personally recommend the gloutonne from Smoke’s Poutine and the crepes from Creperie Catherine, both are within walking distance from Carlson. Diable is the place to be for some micro brews.There are deals from Groupon and similar sites which offer great discounts during off seasons. Paying a visit there during summer/fall seasons would definitely bring a totally different experience. This is a place to be all year round.

Room Tip: Book early during high season!!
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  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Contributor
16 reviews 16 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Great weekend getaway”
4 of 5 stars Reviewed 13 December 2011

We spent the night at this hotel and really enjoyed ourselves. Great location in the village and close to all the shopping and restaurants. We did find that there was not a lot of info in the hotel room in regards to the hotel amenities and had to go and search for the hot tub. Also we decided against using the hot tub as it was outside and we did not bring slippers and they did not provide robes. The service was fast and friendly and breakfast was included and was very good. Our room was great we had a full kitchen, dining room living room and separate bedroom. Very nice view of the lake and at the quiet part of the hotel as per our request.

Room Tip: quietest rooms are in the back facing the pond/lake.
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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chalexandre, Manager at Country Inn & Suites Mont Tremblant, responded to this review
15 January 2012
Thank you for your comments on our property.
The Country Inn is located right in the middle of the action, close to the restaurant and the great shopping. Most of our units offer great view on the Mirror Lake. We will pass your positive feedback to our team, we are glad that you have enjoyed our location and services.

Hope to welcome you again
Isabelle
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Additional Information about Country Inn & Suites Mont Tremblant

  • Country Inn Mont Tremblant
  • Mont Tremblant Country Inn
Address: 160 Cure Deslauriers, Mont Tremblant, Quebec J8E 1C9, Canada
Price range (per night):* INR7,691 - 16,329

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