I kind of feel bad about what I have to stay, bacause the staff was very friendly and understanding. I booked a nice big room with a great view of the Tremblant Village for my parents. While greeting them for dinner, I asked about the room and they told me it was great, but it really smelled awful. I then went to check it out, and yes, there was something very weird about it, so I went to the front desk to ask them to change rooms. Quickly done, very good service...But....The other room was smaller, with a similar but less overwhelming smell. My parents decided to keep the first room, so the guy at the front desk told us he would have the carpets cleaned (which only took about an hour). When we came back, it was a mix of the awful smell and perfume...I personnaly would not have stayed, but my parents did and overall they had a great trip and they said they would go back to the hotel.
On a positive note, the proximity to the Tremblant village is great, outdoor pool and spa seemed fantastic and everyone was very welcoming and accomodating.
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