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Hotel & Suites Les Laurentides – reviews, photos

190 Chemin De La Gare, Saint Sauveur des Monts, Quebec J0R 1R2, Canada
Hotel amenities
Hotel & Suites Les Laurentides
4.0 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveller rating
    17
    10
    5
    3
    3
Date Rating
Babylon, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“our room was broken into!”
1 of 5 stars Reviewed 3 March 2011
1
person found this review helpful

We have stayed in this hotel 3 or 4 times previous when it was called a Travelodge... We checked into our room and stayed for two hours before leaving for dinner and drinks with family. When we returned we found our hotel room door kicked in!!! Our luggage, clothes (one and some which were newly purchased that day!), 2 computers and various other items were taken. When the hotel owner came to meet us, he never once apologized to us for this happening in his hotel, in fact he accused us of speaking to people around town and telling them our room number so our things could be stolen!! He made no sense at all and was not nice to deal with. He accused us of bringing a thief to "his house". No concern for us at all.... We called the police and made a report. The owner never came out of his office to speak to them. When we left, he threatened to send us a bill for the broken in door!!!!
After an arguement with him he refunded our room fee and we were off to find a new hotel at 2 in the morning!
We found a much much nicer hotel for the same price !!!!

Stayed February 2011, travelled as a couple
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Ask FranFromNY about Hotel & Suites Les Laurentides
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeStSauveur, Owner at Hotel & Suites Les Laurentides, responded to this review
17 March 2011
This is an extreme and rare occurance especially in the Laurentians (St-Sauveur). Saint-Sauveur is known to be a very safe place, even some residents leave their doors unlocked. The manager did appologize that evening.
We felt, that night, that the customers should have privacy when filling out the report.
We have talked to the police regarding this incident early the next morning where all facts were analyzed.
We don't take this incident lightly and will try to help resolve it as best as we can.
To help this customer, we did offer to change the room and refund the cost of the room.
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Montreal, Canada
Senior Contributor
37 reviews 37 reviews
Reviews in 25 cities Reviews in 25 cities
68 helpful votes 68 helpful votes
“great place again”
4 of 5 stars Reviewed 30 January 2011

This si our 5th time to this hotel(Used to be a Travelodge but no ore) ANyway, we go for a nice weekend getaway. Live close to Montreal so perfect fo us.. Nice room with a whirlpool tub fireplace and full kitchen.. Walkifn distance to everything.. Great staff. NIcolas greetd us Charity took our reservation... and Sam the owner is amazing... Great place if you are going to St Sauveur.. Pm if you wan any more details... Nancy

  • Stayed January 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 4 more reviews by poupoun for Saint Sauveur des Monts
Ask poupoun about Hotel & Suites Les Laurentides
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
1 review
“Extremely friendly and happy staff.”
5 of 5 stars Reviewed 8 November 2010

This is our 2nd trip to this hotel and have found that the staff really seem to enjoy working at this hotel. Lots of smiles! The room was clean and well equipped for our stay. Good value and comfortable.

  • Stayed November 2010, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask huckelby about Hotel & Suites Les Laurentides
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
1 review
“A wonderful experience”
4 of 5 stars Reviewed 28 September 2010

Our weekend away from it all was perfect in part to our stay at this hotel. I booked on a recommendation from a friend and she did not steer me wrong. Almost everything in town is within walking distance back-dropped by the mountains. Our room was spotless and well-maintained. The well-stocked mini-kitchen allowed us the choice to eat out or stay in. The jacuzzi was much appreciated after a long walk along the aerobic corridor. The continental breakfast, which included hot breakfast fare, was an unexpected and pleasant surprise. All the hotel amenities, however, are over-shadowed by the helpfulness and friendliness of the staff. The concierge Charity was professional, knowledgeable, warm, witty and went above and beyond in our opinion. She offered many suggestions of things to do or see and gave us detailed directions and information on how to get there . We will recommend this hotel to others.

  • Stayed September 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask natnmat about Hotel & Suites Les Laurentides
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vanier
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“The cleaning services is terrible!”
2 of 5 stars Reviewed 21 August 2010

Our first room was very dirty. The bathtub was filty. There were sunflower seeds under the bed beside the night table and beside the small table. All table tops were dirty. I was transfered to another room the following day. The bathroom was clean however the rubber mat was full of holes and the bottom part of the linen shower curtain was full of pink mold. My husband cleaned the air conditioner filters as they were extremely dusty. You could see the dust coming out of the bathroom ceiling fan. We were not impressed.

Breakfast was included and we can say that it was good.

When we booked, we asked if they had a pool and were told yes that there was an outside pool. However, it was not mentioned that the pool was across the road (a few blocks away). We requested a room on the main level as both my husband and I have back problems. Consequently, we did not use the pool as it was too far.

  • Stayed August 2010, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Gisele9 about Hotel & Suites Les Laurentides
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeStSauveur, Owner at Hotel & Suites Les Laurentides, responded to this review
14 March 2011
We have taken into consideration the criticism about the cleanliness of the room during this stay.
At that time we were dealing with an external cleaning firm . Since we have changed and have
our own cleaning staff.
This situation should not occur again.
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Additional Information about Hotel & Suites Les Laurentides

190 Chemin De La Gare, Saint Sauveur des Monts, Quebec J0R 1R2, Canada
Price range (per night):* INR4,458 - 6,409

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