We went to a confrence at CHÂTEAU MONT-SAINTE-ANNE
and were sure we booked that hotel, however upon our arrival we were told there was no reservation there for us and we must have booked next door so thinking it was our own fault we didn't complain but later talked to 6 other couples that had the same expiearance. Not sure what was up with that.
Our room was nice, big and clean inside, it had a separate bathoom, bedroom and kitchenette.
There were two swallow nests above our balcony, they were neat to have around but what wasn't so nice was the two piles of swallow fecies that were on our deck, i'm not talking a few droppings! they were piles over 3 inces high that I am sure wern't cleaned up all year so you really didn't want to use the balcony.
Also to our dissappointment the second day we learned that our particular room did not include maid service, if we wanted fresh towels we had to take our dirty ones down to the lobby to exchange them. We really didnt mind cleaning up after ourselves but at $158 per night we didn't expect to be cleaning. Ours seemed to be the only room we heard about without maid service and have no idea why.
The scenery in the area was incredable with walking trails all over the mountain and to the base of some awsome water falls. It is als a short drive to a little town where prices were reasonable for almost every thing and also got to see the amazing St. Anne's Basilica.
There was no pool or hot tub at that resort but we were allowed to use the pool next door at CHÂTEAU MONT-SAINTE-ANNE during the day.
Was an OK trip but would not stay here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC