We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to BEST WESTERN PLUS Gatineau-Ottawa

BEST WESTERN PLUS Gatineau-Ottawa – reviews, photos

3.0 of 5
131 rue Laurier, Gatineau, Quebec J8X 3W3, Canada
Hotel amenities
Special offer
Earn a $50 Gift Card
BEST WESTERN PLUS Gatineau-Ottawa
Ranked #6 of 18 hotels in Gatineau
3.5 of 5 stars 102 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

102 reviews from our community

    Trip type
Traveller rating
    13
    36
    22
    12
    19
Date Rating
Caledonia, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Just ok...depends on the price.”
3 of 5 stars Reviewed 26 January 2012

This is an ok hotel located just down the road from the Museum of Civilization and just over the bridge from downtown Ottawa. The hotel is clean and the staff is friendly. There is free wifi but parking is $10 and there is a restaurant where you can (and probably will have to because there's nothing else around) buy food. Tip: there is a small grocery/convenience store behind the hotel where you could get snacks/drinks including alcohol. The hallways are very narrow and the rooms are clustered together with 4 doors at each end of the hall. I would ask for a room in the middle of the hall just to feel a little more spread out. There is a pool and a small cardio gym. I've definitely stayed in worse places but also know there are many nice places downtown that I'd probably pick over this.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask brantosl about BEST WESTERN PLUS Gatineau-Ottawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin Fogarty, General Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review
1 February 2012
Thank you for your review of our hotel, we appreciate the time and energy it takes to write comments after your stay. One of our greatest priorities is to offer clean and comfortable accommodations to our guests with speedy and friendly service.

Without the help of our guests leaving comments and letting us know what improvements are needed we would never be able to achieve our goal. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 819-770-8550, Ext.4452.


Warm Regards,

Martin Fogarty
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
MONTREAL
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“not what you see in the pictures.”
2 of 5 stars Reviewed 15 November 2011

Stayed here for a day thank god .. nothing great, I thought I would have a view of the river not. The room were clean but we did have a suite, all our other friends had small rooms and no fridge in rooms, only in the suites. Also the resto downtown stairs was not very fast people waited for 1hr and they still did not get there meals. Will not be going back there I hear the Ramada is much nicer ... Also not all rooms have a balcony keep in mind..

Room Tip: just get a suite much nicer and make sure you ask for a view of the river ...
See more room tips
  • Stayed November 2011, travelled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask RAMBUCA about BEST WESTERN PLUS Gatineau-Ottawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Gatineau hotels

Auberge de la Gare
4 of 5 stars
Show Prices ABS:HotelCheckRates-d775907?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Le Gite de Brouage
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1822786?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Cartier Place Suite Hotel
4 of 5 stars
Show Prices ABS:HotelCheckRates-d182973?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Hotel du Voyageur
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1207140?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
No photo provided
4 of 5 stars
Show Prices ABS:HotelCheckRates-d2213170?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
nb canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“nice spot friendly staff”
5 of 5 stars Reviewed 27 October 2011

everything good nice spot very recomanded price fare excelent food all around walking distance

  • Stayed August 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask eloirobi about BEST WESTERN PLUS Gatineau-Ottawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin Fogarty, General Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review
7 November 2011
"eloirobi nb canada"

Thank you for your review of our hotel, we appreciate the time and energy it takes to write comments after your stay. One of our greatest priorities is to offer clean and comfortable accommodations to our guests with speedy and friendly service.

Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 819-770-8550, Ext.4452.

Yours in hospitality,

Martin Fogarty
General Manager
BEST WESTERN PLUS Gatineau-Ottawa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ede, The Netherlands
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
“Beautiful view of Ottawa”
4 of 5 stars Reviewed 12 October 2011

Good place, friendly staff, try to get a room with river view, beautiful

Room Tip: ask for river view
See more room tips
  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask bill_holland_11 about BEST WESTERN PLUS Gatineau-Ottawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin Fogarty, General Manager at BEST WESTERN PLUS Gatineau-Ottawa, responded to this review
7 November 2011
bill_holl... Ede, The Netherlands

Thank you for your review of our hotel, we appreciate the time and energy it takes to write comments after your stay. It was most gratifying to learn that our continual investment into training as well as the strong emphasis put on overall hotel and in-room cleanliness has not gone un-noticed. I was also very pleased to learn you enjoyed the view from one of our Riverview balcony rooms. We are certainly blessed to be the regions only hotel to offer such a view.

Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.


Yours in hospitality,

Martin Fogarty
General Manager
BEST WESTERN PLUS Gatineau-Ottawa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto
Contributor
15 reviews 15 reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
“Good value, good location, comfortable hotel”
4 of 5 stars Reviewed 17 September 2011

We stayed here for one night on our way to Quebec and were happy with the quality and value.

The room had what we needed, was clean and the beds were comfortable.
We had no trouble with parking out front, and made use of the very tiny pool (there seemed to be a lifeguard there during opening hours, which I haven't seen in other hotels, but I guess its a good thing).

The breakfast wasn't included, but there were some cheap enough options on the menu. We had the house-made strawberry yogurt (fresh! not too sweet) and vegetarian baked beans (great taste). Both were excellent and I was totally impressed that they made it in house.

The best part was that the hotel was a nice walking distance to Ottawa over the bridge. The bridge has plenty of pedestrian/bike space, so we walked into the Byward market for dinner and a drink and it was a nice nighttime walk with views over the river.

We had no trouble with staff or service, in fact the breakfast staff in the restaurant were very friendly.

I'd definitely stay here again and recommend it to anyone looking for a comfortable hotel close to downtown without the downtown Ottawa prices.

Room Tip: Pay the extra for a river-view room -- it's worth it for the morning and nighttime view
See more room tips
  • Stayed September 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Lady_GreyToronto about BEST WESTERN PLUS Gatineau-Ottawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed BEST WESTERN PLUS Gatineau-Ottawa also viewed

Ramada Plaza Manoir du Casino
4 of 5 stars 90 Reviews
Gatineau, Quebec
Show Prices ABS:HotelCheckRates-d188275?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Four Points by Sheraton & Conference Centre Gatineau-Ottawa
Show Prices ABS:HotelCheckRates-d183206?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hilton Lac-Leamy
4.5 of 5 stars 163 Reviews
Gatineau, Quebec
Show Prices ABS:HotelCheckRates-d226358?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 18 hotels in Gatineau, ranked by popularity »

Been to BEST WESTERN PLUS Gatineau-Ottawa? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about BEST WESTERN PLUS Gatineau-Ottawa

  • Best Western Hotel Gatineau
  • Best Western Gatineau
  • Gatineau Best Western
Address: 131 rue Laurier, Gatineau, Quebec J8X 3W3, Canada
Price range (per night):* INR8,192 - 10,756

Owners: What's your side of the story?

If you own or manage BEST WESTERN PLUS Gatineau-Ottawa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
BEST WESTERN PLUS Gatineau-Ottawa
Show the lowest price for this hotel (from our partners)
Show Prices