We arrived after the office was closed, but that wasn't a problem. The woman who meet us at the gate and showed us to the loft was very nice. But I got the sense that the operations of the resort could be more organized.

The next morning I went to check in and I found the single staff member overwhelmed and thus was not exactly helpful for a first time guest. Had I not did my own research and been observant while check-in in there were going to be many things I would have not know about such as the card entry and exit access to the recreation centre, towels at the front, firewood that we could use, etc.

I had noticed the nits have wireless routers. I picked up a strong signal but it was secured, so I asked the lone employee at the front about it and she said its not secure and that it was named RVVR66. I had to tell her it wasn't unsecure and it wasn't name what she said. She finally said she'd come by and take a look. I called once more two hours later and she said she was busy and that she would stop by. Four hours later at 6PM I was taking my children to the pool and stopped at the front desk router in-hand, but the lone employee was now someone else who hadn't had a clue about routers.

They defiantly could use another person at the front, at least during peak hours and days because it was obvious one person didn't have the time to handle all the work required in checking-in, checking-out and taking inquires from resort and RV guests.

I found the unit to b tidy but could be cleaner. There is a jacuzzi bath in the master bedroom which could use a scrub down between guests. I also found two towels on the loveseat that had been used by the last guests. The bath wasn't that bad, but still I'd expect to have a cleaned bath between guests.

But despite all that, I really liked the location, the abundance of space in the two bedroom house, and the space outside the units. We easily slept eight plus a baby in the loft. We'd return, it is a great family environment and while the children play mom and dad have quiet places to relax or have a romantic evening.

PS Invermere is just 15mins away, hot springs are just a few mins from the resort, big horn sheep will probably be seen on your trip in or around town and we also saw a few deer right in town.

The Radium Valley resort is a good establishment for families. It has great pool indoor and out. We stayed in a timeshare 3 bedroom condo which was very nice but needed an upgrade. The screens were missing, the blinds did not work in 2 of the bedrooms. Although we reported these not working, they never got fixed in the 7 days we stayed. Then to top it off we were charged 150$ on our credit card for towels we NEVER used because we brought our own. The owner claims the staff are honest, but we know what was in the unit, when we left. SO DON'T sign ANY slips before you get the unit checked before check-out.

Radium Valley Vacation Resort is very clean and quite functional if you are doing day trips into the Canadian Rockies. The unit was a three bedroom bungalow and was spotless. (We awoke one morning to Great Horn Sheep in the front yard. )

The resort has a very nice indoor and outdoor pool and recreation center. My only complaint is while it boasts air hockey, ping-pong, etc. - one must pay to use their "toys".

Our unit was well stocked, had a gas fireplace - no air conditioning but it was not needed while we were there and has very comfortable furniture. There are two decks but not much of a view - sadly that is the case in most developments there, the housing is built incredibly close together.

Banff is a bit of a drive, but well worth it. Also don't skip the Radium Hot Springs Pool, a quick five minute drive from the resort. It was divine. There are plenty of restaurants in town as well.