We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Back to Auberge Chateau Du Lac

Auberge Chateau Du Lac – reviews, photos

85 Rue Merry Sud, Magog, Quebec J1X 3L2, Canada
Hotel amenities
Auberge Chateau Du Lac
Ranked #4 of 11 hotels in Magog
4.0 of 5 stars 13 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

13 reviews from our community

    Trip type
Traveller rating
    9
    1
    1
    2
    0
Date Rating
london
Senior Contributor
36 reviews 36 reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
“nice motel”
2 of 5 stars Reviewed 10 January 2012

The room was quite pleasant and decorated in a traditional way. The bathroom was smart and modern.

When we checked in we were told that the hot tub would take half an hour to heat up. When we subsequently went to use it it was still cold. We decided to eat first and then try again. When we returned to the spa area we were reminded about taking a shower. We were a bit taken aback as there was a notice in our room saying we should shower with soap for four minutes before using the facilities which we did. We travel frequently and do not feel that we should need to be reminded. I believe we were the only people staying that night and we felt that we were being monitored the whole time rather than just being left alone. When we did use the hot tub (some three hours later) it was not that hot but adequate. We had thought of using the hot tub the next morning but it did not open until 10 and check out was at 11. Bearing in mind that the hot tub would take at least three hours to be remotely warm enough we were not impressed. We have stayed at many hotels with hot tubs and they are normally available for use from 8 in the morning.

We were asked if we wanted breakfast but as this would have been $15 per person we declined. We left at 9.15 in the morning and the part of the hotel where the reception was was locked so we could not use the internet. We were given a code for the wi fi but this did not work. The television had such poor reception we could only get one channel.

We felt that this hotel was a bit fusty and we did not like the atmosphere. It was not relaxing to feel we were being spied on. We even had to move the car as it appeared to be parked in the wrong place. Both car parks were completely empty!

We paid $119 for the room which we thought was poor value in view of the above. We now wish we had looked around at more hotels but it was only for the one night before flying home.

Room Tip: there aren't any - must be somewhere better in the tiown
See more room tips
  • Stayed January 2012, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask biggles51 about Auberge Chateau Du Lac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Service should be much better from a 5 star hotel”
2 of 5 stars Reviewed 7 August 2011

Very nice hotel with a great spa and superb location. Service was disappointing and although the bathrooms were newly renovated, the room as a whole was run down. The service was poor at the front desk and the staff were not accomadating at all. There was also a rather odd smell throughout the whole hotel.

  • Stayed February 2011
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Travelmtl2011 about Auberge Chateau Du Lac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
toronto
1 review
1 helpful vote 1 helpful vote
“hotel spa unique”
5 of 5 stars Reviewed 10 December 2008
1
person found this review helpful

what a special hotel. private spa, sauna, jacuzzi, small lagoon, beautiful wood work and mouldings, very well kept and very romantic. Breakfast was delicious with crepes and fruits. highly recommended. beautiful flowers and huge salon with piano.
our massage therapist was excellent and they gave us a complementary manicure because of our anniversary.

  • Liked — charming, clean and well equiped
  • Disliked — perhaps that people come inside with their dirty shoes from outside, specially in the rain. they should leave them at the entrance
  • Stayed September 2008, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask prattwhitney about Auberge Chateau Du Lac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
victoria
1 review
1 helpful vote 1 helpful vote
“an improved jewel”
4 of 5 stars Reviewed 19 October 2006
1
person found this review helpful

We stayed there for three days and the hotel was being completely renovated and brough up to five star quality. The new owner is a well know cosmetic surgeon in Montreal. When we where there we got new bed next day and new fancy flat screen television. The outside was being renovated to its old 1850 style and the website seems to be geting a face lift too as well as the menu. It was very exciting to see it all happen. The host was the most charming and fun person. They even plan to make a beautiful garden on their property.
highly recommended, very practical to be in the centre of the action and yet on a charming hotel with lots of history.

  • Stayed September 2006, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask cok about Auberge Chateau Du Lac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Auberge Chateau Du Lac - Nice Inn with a few problems”
3 of 5 stars Reviewed 31 July 2006
5
people found this review helpful

I stayed at the Auberge with my boyfriend recently. We enjoyed our stay and found the inn keeper and staff very kind and helpful. The room was very clean. The location is near the center of town and the lake although the view of the lake is almost completely obstructed by faceless condos, therefore it is not as scenic as area as other parts of town.

My first impression is that the hotel has seen better days. The exterior paint can use some work, the restaurant is not open, and my phone did not work in my room (not mentioned by management until I brought it up). The fridge provided for guests in the hallway worked one day and not the next. The bathroom in my room was nicely renovated but the room was slightly run down.

Finally, the staff smoked in the lounge area (not legal in Quebec anymore!!) and the lobby and hallways often reeked of smoke. This is very unfortunate for those of us who are sensitive to smoke.

I did not try the breakfasts at the Inn.

Overall I found the hotel a bit pricy for what it offers.

Stayed July 2006
Was this review helpful? Yes
Ask KAM_CA about Auberge Chateau Du Lac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Auberge Chateau Du Lac also viewed

Hotel & Spa Etoile-sur-le-Lac
3.5 of 5 stars 29 Reviews
Magog, Quebec
Show Prices ABS:HotelCheckRates-d579300?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Auberge du Grand Lac
3.5 of 5 stars 35 Reviews
Magog, Quebec
Show Prices ABS:HotelCheckRates-d183217?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Estrimont Suites & Spa
4 of 5 stars 55 Reviews
Orford, Quebec
Show Prices ABS:HotelCheckRates-d156618?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 11 hotels in Magog, ranked by popularity »

Been to Auberge Chateau Du Lac? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Auberge Chateau Du Lac

85 Rue Merry Sud, Magog, Quebec J1X 3L2, Canada
Price range (per night):* INR9,530 - 10,756

Owners: What's your side of the story?

If you own or manage Auberge Chateau Du Lac, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Auberge Chateau Du Lac
Show the lowest price for this hotel (from our partners)
Show Prices