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BEST WESTERN Regency Inn – reviews, photos

121 Edmonton Trail, Airdrie, Alberta T4B 1C2, Canada
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BEST WESTERN Regency Inn
Ranked #3 of 4 hotels in Airdrie
4.0 of 5 stars 17 Reviews
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17 reviews from our community

    Trip type
Traveller rating
    7
    3
    1
    3
    3
Date Rating
Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
“A great place to feel at home, away from home.”
5 of 5 stars Reviewed 12 March 2011
1
person found this review helpful

I stayed at the Regency Inn while on a business trip to the area, and was pleasantly surprised by everything it had to offer. I'm usually very finicky when it comes to hotels as I love the comfort of my own bed, but I had no problems feeling comfortable in the rooms, which were surprisingly roomy, and the staff were willing to help with anything I needed if I called the front desk. The best part, however, was the breakfast, which was undoubtedly the best breakfast I've had at a hotel. If you stay here, make sure you don't miss it! There's also a restaurant/lounge which serves good food, so you don't have to go far to find a decent meal. An extra bonus was the location, which is very close to the highway, making getting around the area a sinch. All in all, if you're staying in Airdrie, this is the place to stay.

  • Stayed February 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AZ14 about BEST WESTERN Regency Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWAirdrie, Front Office Manager at BEST WESTERN Regency Inn, responded to this review
6 September 2011
Dear Valued Guest,

I am delighted we were able to "pleasantly surprise" you
with all we have to offer during your stay at the
Best Western Regency Inn Airdrie!
We have been receiving positive feedback on a daily basis
regarding the comfort of our new, top of the line beds.
I'm pleased you enjoyed our complimentary hot breakfast
which is truly above and beyond what is offered in most hotels.
Thank you for staying with us and we hope to see you again!

Susan Baars
Front Office Manager
Best Western Regency Inn Airdrie
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Pritchard, BC
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Close enough to Calgary without the big city noise”
5 of 5 stars Reviewed 25 February 2011
1
person found this review helpful

Excellent location to Calgary, Calgary Airport, but just far enough away so that the stay was peaceful. Very attentive staff, excellent restaurant on premise, thoroughly enjoyable stay.

  • Stayed February 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWAirdrie, Front Office Manager at BEST WESTERN Regency Inn, responded to this review
7 July 2011
I have thanked this guest in person as he has since become a regular guest
and is currently staying with us. He was kind enough to pick up a wristband
for me so I can see the Royal couple in Calgary tomorrow! Thank You!
An absolute pleasure to have him back!

Susan Baars
Front Office Manager
Best Western Regency Inn Airdrie
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Orange, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Good bang for your buck”
4 of 5 stars Reviewed 25 October 2010

Overall a quality stay at a reasonable price. Some nice updates done to the hotel. Staff were friendly but could use some more training on how to deal with guest complaints. I heard some guests complain about a few things and the staff seemed like they were ignoring the problem but then again I dont know the background of the problems with the guests.

  • Stayed June 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWAirdrie, Front Office Manager at BEST WESTERN Regency Inn, responded to this review
5 July 2011
Dear Valued Guest,

Thank you for your positive comments regarding the price and
quality of the Best Western Regency Inn!
I appreciate you mentioning the updates we have made to the hotel
(our two best updates would be our brand new beds and pillows in every
room, I have been geting rave reviews about the comfort of our beds and
our complimentary hot breakfast).
Thank you for taking the time to review our hotel.
We hope to see you again!

Susan Baars
Front Office Manager
Best Western Regency Inn
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Calgary, Canada
Top Contributor
126 reviews 126 reviews
Reviews in 44 cities Reviews in 44 cities
92 helpful votes 92 helpful votes
“Beware where is you room in this half motel half hotel”
1 of 5 stars Reviewed 12 July 2010
3
people found this review helpful

I booked a priceline hotel in Calgary and this was the hotel I got with my bid. Beware that hotel is a L shaped hotel where the wing is nothing more than a motel setting style.Maybe because was a priceline they gave us that room ,that wing seemed to be quite occupied.
The rooms are clean but the walls are paper thin you can hear you neigbour’s TV .I wouldn’t stay again there unless I got a hotel room which I don’t know how they look though.

  • Stayed June 2010, travelled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWAirdrie, Front Office Manager at BEST WESTERN Regency Inn, responded to this review
5 July 2011
Dear Valued Guest,

Thank you for taking the time to review the Best Western
Regency Inn! I appreciate you mentioning how clean
our rooms are. Our Housekeeping staff is fantastic (they
have recently received an Outstanding Housekeeping Award)
and it is truly a privilege to work with them.
I can assure you that booking through Priceline has no effect
on what room you are assigned. Our balcony rooms
are extremely popular with our guests as we are the only hotel
in Airdrie to offer balconies (All hotels in Airdrie were required
to become smoke free due to a bylaw passed in May of 2008).
I encourage all guests to let us know what their preferences are.
You are the guest and we are here to serve you in the best manner possible.
I sincerely hope that we will have another opportunity to serve you.
Susan Baars
Front Office Manager
Best Western Regency Inn Airdrie
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gsk87
1 review
“True home away from home”
5 of 5 stars Reviewed 20 December 2009

This will be my first online review every! That how much I was impressed with this hotel.
First I would say they really need to update their pictures the hotel does not look like anything in the pictures. Flat screen tvs never seen this in a hotel and very clean. What blew me away was the service. We were going to my cousins wedding in Cross field, I don’t know how but the pants I was wearing ripped. I went to the front desk told them what happened not a second later they called one of the house keepers and fixed the problem and I was off to the wedding. Above and bound what I expected.
- Thank you BestWestern Regency Inn

  • Stayed November 2009, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about BEST WESTERN Regency Inn

  • Airdrie Best Western
  • Best Western Airdrie
Address: 121 Edmonton Trail, Airdrie, Alberta T4B 1C2, Canada
Price range (per night):* INR6,966 - 8,582

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