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Plains Motel – reviews, photos

1004 Second St W, Brooks, Alberta T1R 0N8, Canada
Hotel amenities
Plains Motel
Ranked #6 of 9 hotels in Brooks
3.0 of 5 stars 9 Reviews
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9 reviews from our community

    Trip type
Traveller rating
    2
    2
    1
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    1
Date Rating
Red Deer, Canada
1 review
“Not very pleasant front desk service”
2 of 5 stars Reviewed 27 September 2011

I found the night shift, front desk lady to be rude, unpleasant, and difficult to deal with. The rooms were OK for the price, but the housekeeping could do a better job. I frequently stay at hotels on business trips all over Alberta, and I find the Plains motel to be sub-par with their competition. I would only recommend staying here if all other hotels in Brooks are fully booked.
When I give my business to companies, I expect to be treated with respect, dignity, and kindness. I got none of these while staying at this hotel and will not stay here again unless I have no other choice.

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  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask roadking334 about Plains Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria, Canada
1 review
“Clean, Quiet, Great Value”
5 of 5 stars Reviewed 20 February 2011

We stayed at the Plains Motel just before Christmas. The room was clean and quiet, the front desk staff were friendly and helpful, and the price was great. We had loads of fun in the pool and sauna, and will definitely stay at the Plains again if we come back to visit the Bad Lands.

  • Stayed December 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Pricklypear007 about Plains Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manitoba
Contributor
16 reviews 16 reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“OK for the price”
3 of 5 stars Reviewed 30 August 2010

August 2010 - We stayed here because of the reasonable access (1 1/2 hrs) to Drumheller and didn't want to go further after driving for 11 hours. Upon arrival we were told that we were updated to a kitchenette because of no standard queen rooms left (we had reserved this 3 months prior so found this strange). The motel overall, while having a clean appearance, has somewhat of a run-down appearance. The room, with private entrance, was spacious, appeared very clean but dingy and the fridge didn't work. Lots of ammenities for the price, including an indoor pool which we had to ourselves. The motel website states that they have 53 rooms, they had no more vacancies, yet we saw only about 6 other rooms being used in the building we were in. The other 2-storey building behind ours, which has the pool with locked entrance in lower level, had no guests/vehicles that we could see. Again, we found this strange. This town apparently has a killing plant, and when the wind blew, it didn't make sitting outside very enjoyable because of the smell. The stay for the price was OK but we would not stay here again.

  • Stayed August 2010, travelled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask luvroadtripsManitoba about Plains Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary
1 review
“We like a swim in the morning ....”
1 of 5 stars Reviewed 16 July 2010

We've went to have a swim in the morning (the only reason we stayed there), only to find the pool opened at 11:00 am, same as checkout time. We spent our money for nothing and would not advise this place to anyone!!!!

When I made my reservations, I checked to ensure the pool would be open and warmed up, they just didn't bother to tell me that I wouldn't be able to swim there in the morning when I got up. What a rip-off.

  • Stayed July 2010, travelled as a couple
    • 1 of 5 stars Value
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Ask Debwayne about Plains Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
david kusman, Manager at Plains Motel, responded to this review
16 August 2010
We are sorry that you were unable to swim but our pool hours are clearly marked in the office as well as on the motel information sheet in your room. If you had asked about the hours when booking we would have happily told you that they are !!AM to 10PM. We are a small motel with little staff and we are unable to open the pool any sooner. The hours make it possible to have a clean and sanitary pool for our guests to enjoy.
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“I know where we'll stay next time we are in Brooks area”
5 of 5 stars Reviewed 13 July 2010

After being offered smelly, dirty, old, "broom closets" at exorbitant rates in neighbouring communities, we were certainly glad that we decided to move on down the road and try Brooks. We regularly road trip throughout Canada now that we are retired, and the Plains provided us with likely the cleanest room we have had the pleasure of staying in that I can remember. Perhaps not the most "luxurious", but certainly in keeping with what we have at home. Staff were courteous, knowledgeable, and helpful. Rates most reasonable. Quiet and comfortable. And best of all - a REAL shower with hot water. Heartily recommended.

  • Stayed July 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask nimbusecho about Plains Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Plains Motel

1004 Second St W, Brooks, Alberta T1R 0N8, Canada
Price range (per night):* INR4,570 - 5,350

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