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BEST WESTERN PLUS Denham Inn & Suites – reviews, photos

3.0 of 5
5207 50th Avenue, Leduc, Alberta T9E 6V3, Canada
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BEST WESTERN PLUS Denham Inn & Suites
Ranked #1 of 11 hotels in Leduc
4.5 of 5 stars 83 Reviews
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83 reviews from our community

    Trip type
Traveller rating
    55
    21
    5
    2
    0
Date Rating
Airdrie
2 reviews
“Karren G "Excellent place to stay"”
5 of 5 stars Reviewed 6 February 2012

I found the staff very considerate and friendly. When they realized I used a cane they tried to find a room on the main floor but could not so I was put close to an elevator so I did not have much walking to do. The room was very clean and it was very quiet in the evening. I was only there two nights and two days but the staff made me feel that I was a frequent client. The dining room staff was also excellent. Altogether I was made to feel very welcome. Thank you.

Room Tip: I have only been there once so far, I was on the fifth floor, room was very quiet and I had a great...
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Karren G about BEST WESTERN PLUS Denham Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perry Batke, General Manager at BEST WESTERN PLUS Denham Inn & Suites, responded to this review
17 February 2012
Dear Karren G:

I would like to take this opportunity to thank you for your patronage of our hotel and the feedback you shared about your recent stay. The information that we receive from our guests is vital in our effort to continuously improve our levels of service, quality and accommodations.

I will be sure to share your comments about our Staff Service & Flexibility with our team. Again, we value the opportunity to serve you and hope to continue being your hotel of choice in the Leduc-Nisku and Edmonton International Airport region. Please "like" our Facebook page at facebook.com/bwpdenham for updates on our amenities, enhancements and specials.

We look forward to serving you!

Regards,

Perry Batke, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fox Creek, Canada
1 review
“Wonderful place to stay.”
5 of 5 stars Reviewed 31 January 2012

I stayed at the Best Western Denham Inn & Suites a number of times over the past month. The staff was excellent and accomodating, the rooms are immaculate with upgraded beds and pillows and the dining is great. It is in close proximity to the airport and the staff is quick to arrange shuttles and wakeup calls. They also allow long term parking which is very important to me. This is an excellent hotel and I recommend it to everyone.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Bonnie Z about BEST WESTERN PLUS Denham Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perry Batke, General Manager at BEST WESTERN PLUS Denham Inn & Suites, responded to this review
17 February 2012
Dear Bonnie Z:

I would like to take this opportunity to thank you for your patronage of our hotel and the feedback you shared about your recent stay. The information that we receive from our guests is vital in our effort to continuously improve our levels of service, quality and accommodations.

I will be sure to share your comments about our Pillow-top Beds and luxurious Pillows with our team. Again, we value the opportunity to serve you and hope to continue being your hotel of choice in the Leduc-Nisku and Edmonton International Airport region. Please "like" our Facebook page at facebook.com/bwpdenham for updates on our amenities, enhancements and specials.

We look forward to serving you!

Regards,

Perry Batke, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Westlock, Canada
1 review
“Great place to stay”
5 of 5 stars Reviewed 26 January 2012

I have stayed at the Best Western Denham Inn for years and have never had a bad experience. Every thing from the check in, to the room, to the dining makes my stay enjoyable. I enjoy how the check in staff know and talk to me by name, always friendly and willing to help. The upgraded rooms not only look fantastic but meet all my needs. The building is well built and keeps out the sounds of the planes and trains which is wonderful if you're just sitting in the room reading a book or sleeping. Whether you are single business person or on a family outing, I certainly recommend the Leduc BW Denham in for your stay.

Room Tip: I typically book only rooms in the tower as I find they suit my needs better. All rooms in the tower...
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  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Doran B about BEST WESTERN PLUS Denham Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perry Batke, General Manager at BEST WESTERN PLUS Denham Inn & Suites, responded to this review
17 February 2012
Dear Doran B:

I would like to take this opportunity to thank you for your patronage of our hotel and the feedback you shared about your recent stay. The information that we receive from our guests is vital in our effort to continuously improve our levels of service, quality and accommodations.

I will be sure to share your comments about the staff service and our newly renovated guest rooms with our team. Again, we value the opportunity to serve you and hope to continue being your hotel of choice in the Leduc-Nisku and Edmonton International Airport region. Please "like" our Facebook page at facebook.com/bwpdenham for updates on our amenities, enhancements and specials.

We look forward to serving you!

Regards,

Perry Batke, CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bend, Oregon
1 review
“My Leduc Fave”
5 of 5 stars Reviewed 16 January 2012

I have spent extensive time traveling to Leduc in the past. I returned recently and stayed again at the BW Denham Inn. I was thrilled to see that my favorite place to stay in Leduc has not changed. This is a well managed hotel with an outstanding, friendly staff. Whenever anything has come up during my stay they've always been extremely attentive while addressing my requests. They always make it a pleasure to return here. Having Jonathan's on site and a couple of other restaurants near is also a definite bonus compared with some of the other hotels that don't even have a restaurant option close by. The only item that is a little lacking here is the exercise room area in the basement.

Room Tip: Definitely should get a king bed room in the main tower if you will be staying in Leduc for very lon...
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Stayed January 2012, travelled on business
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Ask Diane P about BEST WESTERN PLUS Denham Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perry Batke, General Manager at BEST WESTERN PLUS Denham Inn & Suites, responded to this review
20 January 2012
Dear Diane P:

I would like to take this opportunity to thank you for your patronage of our hotel and the feedback you shared about your recent stay. The information that we receive from our guests is vital in our effort to continuously improve our levels of service, quality and accommodations.

I will be sure to share your comments with our team. Again, we value the opportunity to serve you and hope to continue being your hotel of choice in the Leduc-Nisku and Edmonton International Airport region. Please "like" our Facebook page at facebook.com/bwpdenham for updates on our amenities, enhancements and specials.

We look forward to serving you!

Regards,

Perry Batke, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Victoria, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Follow-Up”
5 of 5 stars Reviewed 15 January 2012

In September I wrote a negative review about the front desk staff being rude but I want to thank the hotel management for their excellent response and follow-up. I would have written this comment sooner but the rules of the site do not allow it for three months (pity).
I received a very sincere apology and I have returned to this hotel since and have found the staff to be very friendly and it is an excellent place to stay for business trips. I should not have judged the hotel on one person's one bad day.

  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask traveller2010035 about BEST WESTERN PLUS Denham Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perry Batke, General Manager at BEST WESTERN PLUS Denham Inn & Suites, responded to this review
20 January 2012
Dear traveller2010035:

I would like to take this opportunity to thank you for your follow-up posting. We appreciated you bringing your concerns forward and allowing us the opportunity to serve you again. We really do value the information we receive from our guests.

As well, I will be sure to share your comments with our team. We value the opportunity to serve you and hope to continue being your hotel of choice in the Leduc-Nisku and Edmonton International Airport region. Please "like" our Facebook page at facebook.com/bwpdenham for updates on our amenities, enhancements and specials.

We look forward to serving you!

Regards,

Perry Batke, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about BEST WESTERN PLUS Denham Inn & Suites

  • Best Western Leduc
  • Leduc Best Western
Address: 5207 50th Avenue, Leduc, Alberta T9E 6V3, Canada
Price range (per night):* INR7,022 - 8,582

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BEST WESTERN PLUS Denham Inn & Suites
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