We recently stayed at this hotel for two nights while my wife was on a business trip. The hotel is easy to get to and check-in appeared to be quick and problem free. The hotel shares parking with a mall and some condos attached to the complex. It has designated areas in 4 underground levels for guests. The only catch is having to take two different elevators to get to your room from parking, one to the lobby and a second to the room. The room was a standard unremarkable room, clean and bright enough. The "view" of the concrete parkade across the street was second to none. The room was on the fourth floor. Therein lies the problem. The fourth floor stinks, quite literally. For some reason, they have designated a part of the floor as smoker friendly, which no doubt makes the smokers all very happy after those long smoke free flights from Hong Kong and Singapore but makes everyone else who gets relegated there to cut through the blue tinged air to get into your room. I stay at a lot of hotels and was surprised to find a smoking floor in a BC hotel. It is rare now to find smoking rooms. Even in Las Vegas the hotel rooms are mainly smoke free now (you can always light up in the hotel casinos to get your fix ). I feel kind of like they stuck us on the fourth floor because they figured they could get away with it. Because we were essentially only spending a couple of nights and were out of the hotel during the day we didn't bother to ask for a different room and I have to presume, in fairness, that if we had they would have accomodated us. I know my wife's employer has a limit on what they will spend on a room but unlike the person (IchiroK) who recently wrote that he had booked a room at the provincial rate and got upgraded to a king deluxe room, we booked at the provincial rate and got downgraded to the fourth floor. Our room itself didn't smell of smoke although one night I did put a rolled up towel at the bottom of the door because the hallway smelled like a tobacco barn had caught fire. Otherwise there was nothing about this hotel that really jumped out, good or bad. It is pretty standard stuff. If you like Asian food there is a mall with a number of Chinese and Japanese restaurants and a food court of various Asian cuisines attached to the hotel. I may consider the hotel again if I had to stay around Metrotown but the first impression wasn't all that great and there are alternatives close by that are highly rated. If you don't smoke, beware of the 4th floor.
- Hilton Hotel Burnaby
- Hilton Burnaby
- Burnaby Hilton Metrotown
- Burnaby Hilton
