I went for the internet pre-paid special. I got a dump in motel clothing. We arrived late (10pm) after a long day skiing and at first glance everything seemed ok - just a tired, run down room. I drew a bath for my 10 year old son and he called me in to the room. I thought he was going to mention the mold in the grout surrounding the tub, but he showed me the debris floating in and on the water. At first I was going to dismiss it, but as I looked closer I was appalled. There was entirely too many unidentified objects and several identifiable ones that I had to pull the plug. After that my cleanliness meter was running. I sniffed the pillows, checked the bed sheets, kept our bag zipped. Then the smell of an actively lit cigarette came seeping in. This lasted for several hours. This would explain the old smoke smell the room had under the cheesy chemical freshener scent. My son and I were both really tired so we went to sleep on very lumpy beds. An early morning trip to the bathroom revealed silverfish frolicking in the carpet and on the tiles. I also had a bite on my leg that was not there when I went to sleep.
The staff were very friendly older ladies and when we checked out at 7 am I thought better of complaining because I was just glad to leave noting to not fall for an internet bargain like that dump again. I was surprised because I did check trip advisor just for kicks to see what other travelers had to say and there was nothing to give me cause for caution. I wondered, however, if we were in a so-called "updated room" because it sure didn't look like it to me.
Well, I received an email survey asking how my stay was. I let them have it. I have still not heard from them so I'm writing this email to allow other travelers to be aware. If you want a bargain, be prepared for a dirty, filthy room.

We stay here whenever we visit the Comox Valley. Room always great. We travel with our Labrador Retriever and this place is perfect. Room on the backside are especially convenient if you need to take your dog out. The hotel is walking distance to everything you need: restaurants, bars, shopping, even a movie theater.

My only complaint would be about the WiFi...it was very slow and intermittent . Not sure if it was only in our area of the hotel or throughout. the property. We used the cable connection instead, and then it worked well.

My wife and I have stayed here a number of times over the last few years, while on business. The location is great for us. The rooms are always spotless, although some are quite tiny. Considering the age of the building, everything is well maintained. A continental style breakfast is included with your stay - fresh pastries, cereals, coffee, tea and juice,,,oh and a boiled egg if you would like one!
What makes the place for us, is the hospitality and friendliness of all the staff; this is important to us as we usually stay for about ten days at a time. Quiet and comfortable.

I travel to Courtenay/Comox several times a year and always choose to stay at this hotel. I find it's clean and quiet; and a recent bonus is the updating of rooms.
I make my reservations online, have never had an issue with that - and the staff are friendly and welcoming when I check-in or stop by the front desk.
I think the location is great with the Boston Pizza right next door, as well as other restaurants and amenities. I guess not much is far away anywhere in this community, but this hotel is stiking distance to anywhere. It's easy access to Island Hwy is a bonus too.
Good breakfast offered, plenty of parking, and a nice pool too.