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Prestige Rocky Mountain Resort and Convention Centre – reviews, photos

3.5 of 5
209 Van Horne St. S., Cranbrook, British Columbia V1C 6R9, Canada
Hotel amenities
Prestige Rocky Mountain Resort and Convention Centre
Ranked #8 of 17 hotels in Cranbrook
4.0 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
Traveller rating
    8
    8
    2
    2
    3
Date Rating
Vancouver BC Area, Canada
Senior Contributor
21 reviews 21 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
“pricey for what you get”
3 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

nice hotel, clean and well kept... I stay for business a couple of times a year. i will probably start staying at other places to try them as other hotels are 20 to 30 $ per night cheaper. Staff are great. I have a big complaint... the little rattan thing they have to keep your clothing in is in the closet and is usless because you cant open the drawers far enough because of the closet door.... Restaurant is now a Ric's so bring lots of money for that as well great food but again very pricey.

Room Tip: ask for rooms on the frnt away from the trains
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  • Stayed January 2012, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jccbm about Prestige Rocky Mountain Resort and Convention Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeHotels, Guest Relations Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review
16 May 2012
Thank you for posting your review. Your concerns with the dressers are being addressed as custom units are being built. We are happy to be partnering with Ric’s Lounge and Grill as they have offerings to suit all tastes and budgets. I hope that we have the chance welcome you back to enjoy the comfortable accommodations at the Prestige you have already experienced.
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Portland, Oregon
1 review
1 helpful vote 1 helpful vote
“Prestige Hotel Aptly Named”
5 of 5 stars Reviewed 22 December 2011
1
person found this review helpful

I frequently travel and rent hotel rooms weekly. The Prestige is the only hotel I look forward to visiting. It's a home away from home for me. And it’s all about their service. They’re personal, professional and always accommodating. When I travel to Cranbrook, I always stay at the Prestige. Also great for family trips as well.

Room Tip: You have to try their Executive Suite...lot's of space. It almost made me want to stay the week...
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  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Nick K about Prestige Rocky Mountain Resort and Convention Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeHotels, Guest Relations Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review
28 December 2011
Thank you for all your kind comments. I will be sure to pass on your compliments to our team.
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Cranbrook, Canada
1 review
“Business Celebration”
5 of 5 stars Reviewed 16 November 2011

We were personally served by the lounge and catering manager. She provided instant and excellent service for our needs. The experience was perfect.

Garry Columbus

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Garry C about Prestige Rocky Mountain Resort and Convention Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeHotels, Guest Relations Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review
7 December 2011
It is very rewarding to learn that our team made your function a wonderful event. Thank you for posting your review.
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Vancouver, Canada
Senior Contributor
25 reviews 25 reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
“Everything you need and want in a hotel.”
4 of 5 stars Reviewed 13 September 2011

My daughter's softball team stayed at the Prestige for 3 nights in July while attending a tournament. It has everything you could want: a pool, a great gym, a restaurant, a bar with a patio and very helpful and friendly staff. It was nice and quiet too - except for the noise our girls generated when we let them have a sleep-over in one parent's room! The rooms are large a spacious if maybe a little plain, but then we weren't spending any time there since we were at the ball-park or touring around.

Room Tip: I think its best to go with a room at the rear of the hotel, even though there is some noise from th...
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  • Stayed July 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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Ask chuckcanuck27 about Prestige Rocky Mountain Resort and Convention Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeHotels, Guest Relations Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review
19 September 2011
Thank you so much for your review of our property. We are very proud of the facility and amenities offered to our guests who visit Cranbrook.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
“Good value”
4 of 5 stars Reviewed 4 September 2011

After staying at the prestige inn at Radium we decided to give the prestige in cranbrook a try We had a long day at Fort Steele and were happy with a clean comfortable room. The kids had fun in the pool which was a nice and clean The front desk staff were very friendly and very knowledgeable about the area.

  • Stayed September 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Goodetraveller5 about Prestige Rocky Mountain Resort and Convention Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PrestigeHotels, Guest Relations Manager at Prestige Rocky Mountain Resort and Convention Centre, responded to this review
19 September 2011
We are delighted that you enjoyed our hospitality. Thank you for your comments.
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Additional Information about Prestige Rocky Mountain Resort and Convention Centre

  • Prestige Rocky Mountain Cranbrook
Address: 209 Van Horne St. S., Cranbrook, British Columbia V1C 6R9, Canada
Price range (per night):* INR8,750 - 16,162

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Prestige Rocky Mountain Resort and Convention Centre
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