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Copper Horse Lodge – reviews, photos

3.0 of 5
Kicking Horse Mountain Resort, Golden, British Columbia V0A 1H0, Canada
Hotel amenities
Copper Horse Lodge
4.5 of 5 stars 63 Reviews
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63 reviews from our community

    Trip type
Traveller rating
    53
    2
    4
    2
    2
Date Rating
Calgary, Alberta, Canada
1 review
“Friendly & knowledgeable!!”
5 of 5 stars Reviewed 6 February 2012

This was the first winter getaway with just my siblings and I. Being the oldest, i had to take care of everything!
I very much appreciate the friendliness of everyone working at Copper Horse Lodge, from the time I called to book the room ( right away they gave me directions to the lodge from Golden) to when we checked out. I like how they made us feel welcome the minute we got in the door with a tour, and very much appreciate them helping us push our car when it got stuck!! The food was fantastic, the atmosphere was cozy, the view was beautiful!
Thank you to all the easy going staff at Copper Horse Lodge for all your help in making it such a memorable trip!!!

  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Kass T about Copper Horse Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gatineau, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“What happend to Copper Horse ?”
2 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

We should have been alerted to the For Sale sign out front. We had stayed here 5 years ago, and we loved it, so decided to return. Bad move. It started with The Worst Room in the house. Noisy, dirty and uncomfortable. It was not what we booked, but that's what we got. In fairness, the male host was very helpful in getting us into a better room for the remainder of the stay. Again, cleanliness was an issue... moldy tiles in the shower, Dirty glasses ! and dusty shelves... not good. We moved out to an other lodge in the area.

  • Stayed January 2012, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask 1skichick about Copper Horse Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacey Mrack, Manager at Copper Horse Lodge, responded to this review
29 February 2012
Dear 1skichick: This review has deeply disappointed us and has caused an immediate review of our procedures. It seems your party was unfortunately caught in the middle of a cleaning cycle but remains inexcusable. Immediate changes have been put in place to ensure this experience is not repeated. I can assure you our attempt to sell the property has not affected our goal of providing the best boutique lodge experience at Kicking Horse, rather it has intensified it. We can say with great confidence that mould is not an issue in our showers. There is a normal discolouration which takes place during the season; typically addressed during our off season procedures. Clearly this routine needs attention and revision as well. I sincerely hope we have not lost a valued client as repeat visitors make up the bulk of our clientele. It is a fact we cherish. I encourage you to contact us personally prior to your next visit and thank you for bringing these matters to our attention.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
1 review
“Winter getaway that is definately worth the visit”
5 of 5 stars Reviewed 3 October 2011

I brought my parents to stay at Copper Horse Lodge and we all loved it, walking distance to the hill, the room was very comfortable and the view amazing.

Tip: Get decent driving directions to the Lodge if you are arriving at night.

  • Stayed January 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask KimberRaf about Copper Horse Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alberta
Contributor
19 reviews 19 reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
“A real GEM!”
5 of 5 stars Reviewed 2 September 2011
2
people found this review helpful

We LOVED this place. It's tucked up on the mountain (13km from Golden on the mountain side), with the fresh crisp, cedar scented air! We went on a livingsocial deal, so we got 2 nights, with breakfasts, 2 passes to the grizzly bear refuge and 2 passes for the gondola.

From the moment we checked in, to the moment we left, we were continually impressed. The lobby was so cozy, the rooms were super clean and beautifully decorated. We loved also the little touches, green tea shampoos and aromatic temple rub, robes for the hot tub and the extra padding on the bed. Breakfast was fabulous.... with fresh made croissants and the friendly chatting from the hosts Brooke and Chad. We also made it one evening for Pizza and Beer, and loved that as well.

I guess we really just loved the atmosphere. Totally laid back and a little pampering... and if a mom of two young children who were even with her at the time can say that, that says a lot. :)

We will be back, no doubt about that.... and we'll share it with others too.

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask truth123 about Copper Horse Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
calgary
1 review
1 helpful vote 1 helpful vote
“We had high expectations....”
3 of 5 stars Reviewed 1 September 2011
1
person found this review helpful

The room was big and comfortable, Brooke and Chad were very friendly and efficient, however, they took two days off and the person in charge couldn't really manage. Our room wasn't cleaned for the day ,"she didn't have the time and the maid was sick". We only got fresh towels, and the bar was locked.
The lodge is beautiful but in need of a good scrub.

  • Stayed August 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask belinda a about Copper Horse Lodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Copper Horse Lodge

Kicking Horse Mountain Resort, Golden, British Columbia V0A 1H0, Canada
Price range (per night):* INR11,257 - 12,706

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